Senior Engineer, Field Service

Role:Responsible for 1st level support to local customers and regional escalation support on ASMPT SMT Solution equipment including installation, hotline management and field servicing activities to ASMPT customers in North India and Bangladesh Region.Responsibilities:Performs machine installation, commisioning, on-site training, production monitoring and etcPerforms standby service supportResponds to customer and regional service calls in a prompt manner and attend to problem at customer site when and where requiredProvides on-site training to customersParticipates in continuous improvement and developing of new ideas that add value to our customersOther technical related activities related to SMT Solutions offeringsRequirements:Diploma/Degree in Mechanical/Electrical and Computer/Mechatronics Engineering or related disciplineMinimum 5 to 8 years of relevant working experienceStrong SMT Equipment and Process KnowledgeExperience in Printer, Pick and Place and SPI Machines (preferably with ASMPT DEK and Siplace platforms)Sound technical skills in Maintenance, Programming and TroubleshootingKnowledge in basic project management skills will be advantageousExperience in SMT equipment especially in service field preferredExperience in SMT Process and Applications in the area for printing/inspection system, SMT Line Software's integration, MES and Industrial Automation will be advantageousStrong analytical and problem solving skillsResults & quality orientedPossess strong team dynamics and able to work in multicultural environment and with people at all levelsAble to travel on short notice and open for relocationWork Location: India, Noida (NCR) PRB