Protection Officer (Case Worker)

Protection Officer (Case Worker) ABOUT US The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization which has been operating in Somalia since 1997. DRC has mainly focused on Somalis who are displaced by conflict and natural disaster. DRC programs include Camp Coordinator and Camp Management, WASH, Shelter, Protection, Food security, and Economic Recovery with a large focus on emergency response programming. About the job The Case Worker is responsible for undertaking implementation of protection activities in Galkayo including emerging emergencies such as drought responses, new arrivals, and displacement in Galkayo, Hiraan. The case worker will be responsible for providing case management support in line with key protection principles including the best interests of the client, confidentiality, do no harm, and child participation. The case worker will oversee quality, timely, and age-appropriate survivor-centered case management services and psychosocial support as well as prevention activities. The case worker will work in Galkayo conducting site visits; follow up and monitoring of protection concerns in line with case management guidelines. Responsibilities:

• The GBV Case Worker will be responsible for the day-to-day management of all GBV cases, including the identification, documentation, developing case plans, and follow-up and case closure processes in line with the GBV case management standard operating procedure (SOP), IASC guidelines on case management, and GBV minimum standards.
• Conduct initial and follow-up assessments for GBV cases and prioritize them according to risk levels.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Provide individualized orientations on services to support clients through social service referrals, medical access, and advocacy services by assessing and evaluating each client’s needs.
• Utilize provided GBV data management tools and systems to record information about clients’ access to services, in line with the principle of confidentiality, and utilize aggregate information to improve service delivery.
• Ensure that Survivor-Centered Approach guiding principles are maintained and the principles of Do No Harm, safety, and confidentiality of beneficiaries’ data are upheld.
• Provide weekly case updates to the supervisor, including new cases identified, number of referrals, cases closed, and follow-ups.
• Liaise directly with other service providers working on GBV and with communities where DRC is implementing programs and facilitate referrals to other service providers (health including Mental health, Shelter, NFIs, and/or legal providers, etc.).
• Coordinate referrals and advocate with service providers supporting GBV survivors to provide confidential services to clients, in accordance with their wishes, GBV guiding principles, and informed consent.
• Facilitate the setting up of information desks and safe spaces where adolescents and women of reproductive ages can access Sexual Reproductive Health information.
• Contribute to the identification of at-risk girls, boys, and women and ensure proper documentation.
• Support GBV at-risk individuals or survivors by referring them when necessary and in respect of their consent to other service providers (Health, legal counseling, shelter, livelihoods, or mental health, etc.).
• Participate in the GBV data analysis process at the area level.
• Share feedback from and to the key informants related to the PMS process, findings, and actions taken.
• Provide psychological first aid and referrals for survivors of protection incidents in line with the survivor-centered approach to ensure their protection needs are addressed.
• Conduct spot observations in areas where returnees and IDPs are living for inclusion in protection mainstreaming.
• Support capacity building and prevention activities in the sites, including delivering training sessions to protection actors, community structures, and women’s groups on case management principles, GBV core concepts, GBV guiding principles, referral pathways, etc.
• Ensure compliance with case documentation, case file management, and reporting requirements including assessing and monitoring client progress at regular intervals to ensure progress on goals is made; designated resources are maximized as per CM steps.
• Facilitate and conduct Awareness Raising campaigns on GBV prevention including during 16 days of activism against GBV.
• Support other protection activities as directed by LM.
• Any other duty assigned by the line Manager.

Experience, Education, and Technical Competencies:

• Minimum 3 years working experience in NGO at an equivalent level.
• At least 2 years of experience in Social Work and Case Management Interventions.
• A degree in Sociology, Psychology, Law, Human Rights, Development Study, Social Work, or other relevant degree.
• Demonstrable experience in case management (GBV and/or CP), Psychosocial First Aid (PFA), Psychosocial Support (PSS), protection in emergencies (incl. PIE, GBVIE, CPIE).
• Skills: Teamwork, analytical skills, negotiation, and communication skills.
• Computer skills: Microsoft Office, IM systems.
• Languages: Somali (written, read, and spoken), working knowledge of English is desirable.

Flexibility and ability to work under pressure (responding to high-risk cases). Languages: English and Somali language. About you In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

We offer Contract length: 5 Months. Band: This position is graded as Band H2-Management for qualified national staff and the terms of employment will be in accordance with DRC terms for national staff. Designation of Duty Station: Galkacyo. Start date: 20th October 2024. Providing equal opportunities: We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply. Promoting high standards: DRC’s capacity to ensure the protection of and assistance to refugees, IDPs, and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct about DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment. DRC conducts thorough background checks as part of the recruitment process. Application process: All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. Qualified Female candidates are highly encouraged to apply. Closing date for applications: 8th October 2024. For further information about the Danish Refugee Council, please consult our website drc.ngo. DRC as an employer: By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise.
• Humanitarian approach & the work we do.
• Purpose, meaningfulness & own contribution.
• Culture, values & strong leadership.
• Fair compensation & continuous development.

DRC’s capacity to ensure the protection of and assistance to refugees, IDPs, and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers. Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.

APPLY FOR POSITION

Application due: 10/8/2024 Workplace: Galkacyo Department/Country: Somalia Contract type: National contract Homepage: drc.ngo

ABOUT DRC

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 40 countries, we protect, advocate, and build sustainable futures for refugees and other displacement-affected people and communities. #J-18808-Ljbffr