Logistic Executive - MNC based in Melaka

Job Summary As the Logistic Executive , you will process sales orders from receipt to shipment for assigned customers or affiliates, following Customer Care guidelines. Besides, you will also serve as the liaison between the customer, operations, and sales teams to ensure customers' needs are met efficiently and cost-effectively. You will be based in Ayer Keroh, Melaka reporting to the Logistics Manager. Job responsibilities:

1. Execute daily logistics activities, including managing export and import documentation and obtaining necessary permits from authorities.
2. Plan and arrange transportation to meet delivery deadlines and monitor shipping arrangements for both import and export shipments.
3. Monitor logistics expenditures to ensure cost efficiency across all aspects.
4. Oversee customer and affiliate orders and shipment schedules provided by Customer Care, preparing and arranging shipment bookings.
5. Compile and plan all logistics requirements, coordinating with the Warehouse team for handling both Dangerous Goods (DG) and non-Dangerous Goods (non-DG) shipments.
6. Ensure all logistics arrangements comply with regulatory requirements and work procedures, especially regarding shipping documentation.
7. Coordinate with cargo forwarders for road transport, air freight bookings, and sea freight vessel bookings.
8. Verify and inform the Operations team about delivery orders from cargo forwarders, and manage the return of non-acceptable goods rejected by the Quality team.
9. Handle cargo damage claims with insurance parties, transporters, or forwarders.
10. Assist in providing shipping documents and dispatch samples to customers for the Sampling team.
11. Address customer complaints related to shipment delays, documentation discrepancies, and delivery issues.
12. Coordinate with Material Planning to manage incoming shipment planning based on demand information.
13. Update and maintain accurate records of inbound and outbound shipments for monitoring purposes.

1. Minimum 2 or more years of experience within a similar role in logistics or shipment.
2. Bachelor's Degree in Logistics, Operations Management, Supply Chain, or a relevant field.
3. Industry background within manufacturing related companies.
4. Familiarity in handling international shipment (import, export) is ideal.
5. Basic knowledge of Inventory Management and shipping terminology.
6. A go-getter attitude with a strong eagerness to learn and adapt.
7. An open-minded and proactive approach, unafraid to ask questions.
8. Proven success in Customer Relationship Management, with strong interpersonal and communication skills.
9. Additional experience in warehousing is advantageous, although not mandatory.
10. Proficiency in Microsoft Office, besides SAP or alternative Order Entry Systems.
11. Fluency in reading and writing Mandarin is ideal for communicating with China stakeholders.
12. Able to work in Ayer Keroh, Melaka.
13. Due to specific job requirements, we are currently limiting applications to Malaysian citizens.