Manager, MDS Pricing, Control Assurance M/F

The incumbent will be in partnership with Operations Controls and/or Global Risk Management teams to independently seek feedback and guidance in navigating the controls around the identified risks within Client Invoicing, by reference to CACEIS Standards, whilst also being accountable for communicating, verifying and reporting against application of those Standards so as to ensure I&TS maintain effective and sustainable overall risk management practices.

What will you do

1. Plan and execute inspection of incoming inputs and/or outgoing outputs to confirm quality conformance to specifications and quality deliverables.
2. Plan and execute inspection of processes and controls executed by the business/functional stakeholders to confirm compliance/adherence to policies, frameworks, guidelines, procedures, checklists, and scopes of audit.
3. Assist operations and local quality function in tracking, documenting, and reporting quality levels.
4. Design and report escalations, complaints, and/or reported quality issues to Head of Department.
5. Develop or update company complaint and inspection procedures to ensure capture and investigation.
6. Monitor, maintain, and analyze problem logs to identify and report recurring issues.
7. Work closely with Client Invoicing business managers on improving quality, timeliness, and voice of clients.
8. Work closely with Management and Operational Risk Management to understand quality issues, control weaknesses, error trends, and reasons.
9. Work closely with the business and Operational Risk to ensure that there is an adequate and effective system of internal controls and processes to address gaps, process breaks, or inefficiencies.
10. Work with all dedicated project teams to deliver all required project documentation and feedback.

What do you need to succeed?

Must have

1. Bachelor’s degree, Professional qualifications, or related experience.
2. 3-5 years of relevant industry and working experience for the Senior Analyst role.
3. Technical understanding of Static Data Set-up and Pricing process.
4. Product knowledge across Investor Services.

Nice to have

1. Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor will be an added advantage.
2. Good knowledge of Excel and Access (VBA and SQL will be added advantages).