Female -Front Office Receptionist-Bahraini

Summary of Duties and Responsibilities

• Welcome guests upon arrival with courtesy and professionalism.
• Be the first line of defense to handle guest queries and resolve issues in a timely and professional manner.
• Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
• Check-out guests efficiently and courteously according to established standards and procedures.
• Promote SBEC to guests by highlighting program benefits and assisting with queries and enrolment.
• Project courtesy, hospitality, and professional behaviour with guests and fellow colleagues at all times.
• Maintain a complete understanding of the Hotel’s policy relating to fire, safety, and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.

• Do you have hotel experience for at least 1 year?