Head of Student Services Unit

وصف

Job Title : Head of Student Services Unit. Unit name : Student Services Unit. Reports to : Vice President for Academic Affairs. Closing Date : Introduction : Gulf University is a nationally accredited university established by his highness's the prime minister's cabinet decree number issued on the 2nd of September 2001. GU aims to establish itself as a distinguished provider of higher education that will appeal to international, Bahraini, and GCC students who prefer to be educated in a cultural environment acceptable to parents, students, and the labor market alike. SSU at Gulf University focuses on enriching students with pioneer spirits and sustaining a strong bond between GU and its alumni by networking and engaging them in GU activities. SSU has the following operating offices to serve the students:

• Internships and Career Development Office.
• Student Support Office.
• Student Counselling Office.
• Alumni Office.
• Infirmary providing first aid.

Required Qualifications and Experience :

• Master's degree in any discipline.
• Experience in dealing with students in higher education.
• Experience in managing student activities and support in higher education.

Preferred Qualifications and Experience :

• Bahraini National.
• Specialization in Psychology/Social Science/Sociology.
• Background in social counselling.
• Experience in managing student activities and support services in higher education.
• Experience in collaborating with industry and community.
• Research publication in relevant specialization.

Required Skills :

• Excellent oral and written communication skills (English & Arabic).
• Ability to lead, manage, and collaborate with a team.
• Ability to create and maintain effective work relationships with staff and students.
• Ability to deal effectively with stress and adapt to emerging issues.
• Ability to work with students from diverse cultures and backgrounds.
• Excellent report writing and presentation skills.

Roles and Responsibilities :

• Leading the Unit in the day-to-day duties and operations in accordance with the Unit's Scope of Work.
• Implementing University policies and procedures at the Unit and its offices.
• Executing decisions of the University Councils.
• Ensuring that the Unit's budget is planned, prepared, implemented, and monitored in accordance with University budgeting policy and procedures.
• Developing the Unit's annual operation/action plan.
• Ensuring students' safety at the University buildings.
• Ensuring consistent provision of services to students and encouraging feedback.
• Coordinating the Unit's work with academic and administrative staff, students, and external partners to facilitate and support students' activities.
• Providing students with induction on University academic policies and procedures, in collaboration with the Unit of A&R.
• Managing events and extracurricular activities of the students aligned with program aims and University Graduate Attributes.
• Coordinating with program leaders in organizing curricular activities for the students.
• Ensuring provision of services and support to special needs students.
• Processing students' complaints and grievances.
• Proposing enhancements of student support and services to senior management as per the suggestions received from feedback surveys.
• Collaborating with the Unit of A&R for "programs promotion and students' attraction" events.
• Coordinating work with the Unit of A&R for the graduation ceremony.
• Overseeing and coordinating with GU Students Council.
• Overseeing the services provided by the infirmary.
• Overseeing and coordinating with GU Alumni Association.

Documents Needed :

• Application Form.
• Copy of highest earned credential.
• Current Curriculum Vitae.
• Cover letter.

Ability to Commute/Relocate:

• Isa Town: Reliably commute or planning to relocate before starting work (required).

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