Client Services/Client Support/Client Care

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم September 13, 2024

تفاصيل الوظيفة

About Our Client The client is a leading independent financial services firm providing financial advisory services to private investment offices of select families and UHNWI. The client is an outsourced CIO advisory with multi-million AUA. Job DescriptionSupport the Client Advisors in managing client relationships by providing best in class customer service to clients with a view to enhancing the overall client relationship.Respond to client inquiries and concerns, and action requests in a professional, timely and efficient manner.Receive and confirm client instructions related to capital calls, distribution notices, remittances, account maintenance etc. and liaise with the respective units within acceptable time-lines. Liaise with banks and clients to manage day-to-day banking activities ofAssist the Client Advisors with ensuring high quality and timely completion of all client-level due diligence and KYC requirements at the onset client relationships - Diligent follow up with clients to execute term sheets, KYC and other documents.Client on-boarding, including preparation of account documentation, creation of client records in Salesforce and other platforms.Assist in the preparation of business proposals, presentations, and marketing materials.Conduct research and analysis on potential clients, market trends, and competitor activities.Collaborate with internal cross-functional teams to facilitate the execution of client investment transactions, including subscription documents and shareholders agreements. The Successful ApplicantGraduate degree at a minimum, with a background in finance, business administration, and/orKey work experience within the Private Banking Industry, preferably in a client facing function, ideally within the Wealth Management/ Advisory space.Fluency in oral and written Arabic andPreferably, experience of having worked within the CMA regulatory framework and familiarity with the CMA Rules and regulations.Client-oriented, solution-oriented, and able to work in a high paced environment underShould be analytical, organised, and flexible.Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.Detail-oriented mindset, with strong organisational and time management skills.Proficiency in MS Office suite (Word, Excel, PowerPoint) and familiarity with financial software and databases.Ability to work effectively in a team environment and collaborate with cross-functional teams.Strong inter-personal skills and excellent communication skills with a positive What's on OfferStrong compensation package with lucrative incentives Good career progression

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