Parts Advisor

Salary We offer an industry leading salary and bonus scheme Hours Hours Full-Time Closing date 26 Jul 2024 Parts Advisor – Joe Duffy Ford Cork Ballintemple, Cork Due to on-going growth within the group, we are now recruiting for an experienced Parts Advisor to join our bright and modern Ford dealership in Cork. Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands. In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity. This is a fantastic career opportunity to work as a Parts Advisor with Joe Duffy Ford, Cork. Key Responsibilities:

• Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
• Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
• Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
• Administer parts invoices ensuring invoiced items are accountable.
• Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate.
• Manage and control all parts administration requirements.
• Maintain standards in line with regulatory requirements.
• Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures.
• Maintain safe working practices and abide by the working rules and standards of the Dealer.
• Maintain product knowledge on the full franchise range.
• Maintain relevant systems ensuring accuracy at all times.

• Previous motor retail parts experience is a distinct advantage
• Impeccable standards of personal presentation and grooming
• Ability to work on own initiative and as part of a team as required
• Attention to detail and ability to follow established procedures
• Ability and hunger to learn and develop

• Employee Assistance Programme
• Industry Leading Training and Progression Plans
• Life Cover
• Social Club
• Bike to Work
• 22 days annual leave
• PRSA