L2 Network Support Engineer

Harman India is looking for L2 Network Support Engineer for Bangalore location.Work Mode: Work from office.Experience: 3-5YearsNotice Period: Immediate to within 30Days.Essential SkillsMust have experience in L2 Support.• ROUTING, OSPF & BGP, MPLS, L3 VPN• TCP/IP protocol suite, SFW, NGFW• Good understanding of IPSec VPN/SSL-VPN/NAT/GRE.• Hands-on experience in anti-virus software, intrusion detection, firewalls, and content filtering.• Understanding of security logs, vulnerabilities, CVEs, threat map.• Experience in handling perimeter security, endpoint security, web, and email security.• Well verse with ticketing related process.• Working knowledge of Linux/Unix environment.• Good understanding of Virtualization and related technologies.• Experience managing, supporting, and deploying network infrastructures.• Strong ability to diagnose server or network alerts, events, or issues.• Understanding of common information architecture frameworks.• Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.• Good oral and written communication skills, and ability to address conflict with others constructively.• Ability to work in 24x7 rotational shifts.Roles and Responsibilities• Monitor and take corrective actions for hosted environment.• Helps customer to solve reported product and network problems of varied complexity.• Replicate the customer issues in lab environment.• Work with engineering teams to replicate customer issues and test possible fixes.• Work on problems of diverse scope across all solutions from Versa.• Incident/ticket lifecycle management.• Setting up infrastructure.• Create knowledge articles.• Ability to write bash/python scripts(optional).What We OfferFlexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer locationAccess to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)Extensive training opportunities through our own HARMAN UniversityCompetitive wellness benefitsTuition ReimbursementAccess to HARMAN Campus Fitness Centre and CafeteriaAn inclusive and diverse work environment that fosters and encourages professional and personal development. PRB