الصفحة الرئيسية الإمارات العربية المتحدة Call Centre Executive
الصفحة الرئيسية الإمارات العربية المتحدة Call Centre Executive
Call Centre Executive
تفاصيل الوظيفة
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and efficiency. They must be patient, empathetic, a problem solver, communicative, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibility:Always adhering to the call centre procedures and policies for all 800 lines - Inbound and Outbound (South, DSA, Assets & DuserveFM) calls.For professionally handle the customer call as per the company standard.For transfer of calls to specific departments depending on the client/customer's requirement.For appropriate use of the CAFM systems.To provide personalized customer service to the highest level.To prepare and circulate aging, monthly & daily reports to the Execution Team.Prepare various reports on service request, incidents & work orders for the execution team.Building customer's interest in the services and products offered by the company.QUALIFICIATON: Higher School Secondary or GraduateKNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems.JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication.Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae
#J-18808-Ljbffr Management & Operations
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
-
Phone-Based Customer Service Apex Learning93 درهم
1,763 درهممدة الدورة التدريبية: Upto 6 Hours -
Customer Service Diploma Level 3 London Institute of Business & Management64 درهم
624 درهممدة الدورة التدريبية: Upto 12 Hours
Similiar Jobs that might interest you
IT Cyber Security Team Lead
NES Fircroft... a IT Cyber Security Team Lead position Job Requirements: Degree in Engineering / Computer Science / Information Security ...
UAE - Dubai 26 أيام مضت
... Team Leadership and Development: • Lead, mentor, and develop a team ... partner of its stakeholders Stakeholder Collaboration ...
الإمارات العربية المتحدة 26 أيام مضت
PCCSU Coordinator
Wood... by the client Operations team. Drive a Flawless Project ... to help develop SU team skills and competency requirements. ...
UAE - Dubai 26 أيام مضت
Maritime Works Engineer
Global Projects Services AG TATCompany: Saipem Project: Mozambique LNG Job Title: Maritime Works Engineer Location: Initially in Milan, Italy. Then ...
الإمارات العربية المتحدة 26 أيام مضت
Project Supply Lead
NES Fircroft... Pos Alert project team on any ... and whenever it is needed. ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 26 أيام مضت
Lead Piping Engineer
Wood... Plants Led and supervised a team of Piping Engineers and Designers ...
UAE - Abu Dhabi 26 أيام مضت
... a Lead Instrumentation Engineer for our Engineering team ... or Petrochemical projects, managing team of Specialists, Senior ...
UAE - Abu Dhabi 26 أيام مضت
Instrument Engineer
Saipem... the Instrumentation Discipline Lead consisting in design, ... support to Project Team Optimise Instrumentation design ...
UAE - Abu Dhabi 26 أيام مضت
Material Engineer
HUB Abu Dhabi UAE 9... inspection activities through all its phases, from preliminary ... to the construction/installation team to solve corrosion- ...
UAE - Abu Dhabi 26 أيام مضت
Senior Petroleum Engineer
NES Fircroft... -functional teams, analyzing well ... and whenever it is needed ... securing visas and work permits, to providing market-leading ...
UAE - Dubai 26 أيام مضت
Electrical Engineer
ConfidentialMinimum Requirement: As a successful candidate, you will hold a Bachelor degree in electrical engineering. You should ...
الإمارات العربية المتحدة 26 أيام مضت
Naval Engineer
Global Projects Services TAT... with the Naval Architect lead the specialistic knowledge of ... Support the Naval Architect Lead to develop the excellence ...
UAE - Sharjah 26 أيام مضت
Senior Engineer Piping & Layout
NES Fircroft... of the team; Check all ... wherever and whenever it is needed. ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 26 أيام مضت
Senior Engineer - Piping Flexibility
NES Fircroft... (Purchasing team); Develop ... and whenever it is needed ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 26 أيام مضت
... Project Identify and lead interface management with ... management and leadership, team building, effective communication, ...
UAE - Abu Dhabi 26 أيام مضت
... recruiting for a PMC Lead Instrument and Control Engineer ... Direct and supervise a team of relevant discipline engineers ...
UAE - Abu Dhabi 26 أيام مضت
... validation. Participate in teams for equipment sizing / ... skills. Excellent technical team and interpersonal skills. ...
الإمارات العربية المتحدة 26 أيام مضت
Topographer Lead Surveyor
Global Projects Services AG TAT... and Ghasha Job Title: Topographer Lead Surveyor Location: Artificial Island Offshore ...
الإمارات العربية المتحدة 26 أيام مضت
Senior Geomodeller/Geologist
NES Fircroft... :- Multi-disciplined teams are ... and whenever it is needed ... securing visas and work permits, to providing market-leading ...
UAE - Dubai 26 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1315983__2112?utm_source=2112&utm_medium=feed&keyword=Call-Centre-Executive&location=Dubai&geoID=238