RM 8000 Mandarin Speaker Travel Product Manager for KL (Travel Related Platform)

Job Responsibility

1. Develop, lead, manage, and coach the product team to effectively execute strategies and meet revenue targets.
2. Foster a collaborative and high-performance work environment that encourages creativity, innovation, and excellence.
3. Acquire and/or develop attractive products that are outstanding, competitively priced, and have good margins.
4. Formulate and deploy comprehensive strategies for the product department to acquire or develop products that stand out in the market.
5. Identify market trends, customer needs, and competitive landscape to inform product development decisions.
6. Collaborate with cross-functional teams to ensure seamless product development processes from ideation to launch.
7. Enable other departments to effectively convey the stories and value propositions of the products to the market, ensuring a unified brand experience.
8. Drive sales efforts across B2B, corporate, and incentive travel segments, both inbound and outbound.
9. Develop and nurture client relationships to enhance revenue generation and expand market reach.
10. Continuously monitor and improve customer satisfaction metrics to enhance brand loyalty and retention.

Job Requirements

1. Bachelor’s degree in Business, Hospitality, Tourism, or a related field. Proven experience in travel management, product management, development, and revenue generation, preferably in a leadership role.
2. In-depth knowledge of inbound and outbound travel industry trends, regulations, and best practices.
3. Comprehensive understanding of inbound and outbound travel industry trends and regulations.
4. Proficient in English and Mandarin (oral and written); proficiency in Bahasa Malaysia is a plus.
5. Strong analytical and strategic thinking skills.
6. Experience in contracting and procurement.
7. Experience in travel sales across various segments (B2B, corporate, incentive).
8. Capable of conducting creative business development.
9. Capable of leading creative itinerary curation.
10. Familiarity with travel management software and tools; ability to effectively utilize travel system solutions.
11. Capable of providing product training to internal teams and external business partners.
12. Responsible for acquiring USP pricing, products, and deals.
13. Responsible for achieving revenue targets by delivering quality and quantity of products.

Job Benefits

1. Salary: RM8,000 + EPF + SOCSO (Open to discussion during interview)
2. Comfortable working environment
3. Career Advancement