Banking Sales Representative (Bahraini)

Job Description Job Title: Direct Sales Agent (DSA) Type of the Job: Full Time (48 Hours per week) Purpose of the Position: To promote, educate and sell prospect customers one or more of Retail Banking Products and Services and assist them to complete the application. Main Responsibilities & Duties:

• Process new proposals/applications.
• Collect information from clients to complete credit applications.
• Prepare documents assessing the customer’s financial status focusing on salary, collateral capacity in repayment, cash flow, and transaction structure in line with the AUB Retail Banking policy.
• Provide day-to-day support for home loans customers.
• Respond to customer queries regarding their accounts and mortgage loan facility.
• Submit customer applications/sales and register them in the sales report.
• Prepare and administer client and facility documentation as required.
• Process customer instructions to ensure timely response and high-quality service.
• Register and book home mortgage loans in the system before disbursement by the operations department.
• Prepare outstanding letters and collateral release applications.
• Process company applications & loans.
• Follow up with customers & developers to process loan drawdowns.
• Maintain and develop business relationships with key contacts within preferred employers for future business sourcing.
• Follow up with developers and bank representatives on the availability/readiness of property deeds to register a mortgage.
• Follow up with customers & insurance companies on the yearly renewal of insurance applications.
• Act as a backup for the secured lending division whenever needed.
• Develop daily sales plans and share them with the team leader.
• Prepare activity reports.

• Responsibilities and duties may change or be added due to work requirements.
• It is the responsibility of the DSA to provide a car and mobile to conduct business with prospective customers.
• Ensure selling based on needs and avoid mis-selling by communicating proper information with prospective customers.

• Performance & targets.
• Disciplinary record.
• Attendance record.
• Contribution to the growth of the company.

• University Bachelor’s Degree OR Diploma in Banking/Finance, Accounting, Sales/Marketing major.

• Experience in sales & marketing, specifically in banking products.
• If holding a Diploma, 3 years’ experience in banking & sales products is essential.

• Communication skills.
• Problem-solving skills.
• Negotiation skills.
• Customer service skills.
• Adaptability.
• Creativity.
• Research skills.
• Analytical skills.

• To communicate in English orally and comprehensively.
• To communicate in Arabic orally.
• To work under pressure.
• To learn quickly.

• Bachelor's (Required)

• Sales: 2 years (Required)

• English and Arabic (Required)