Linux / Windows Cloud Support Engineer - Remote

ServerGuy is a leading Platform as a Service (PaaS) for Hosting WordPress & Magento.As we continue to grow, we are looking for determined Support Engineers with outstanding communication skills who can provide enterprise-level support to our growing client list.ResponsibilitiesDeliver excellent customer support via email/helpdesk, and live chatDeploy, Automate, Support, and Troubleshoot servicesMigrate Applications to our PlatformBuild, operate and support AWS Cloud environmentsWrite, update and enhance documentation including PlaybooksProvide periodic reports regarding maintenance and upgrade activitiesJob SpecificationRequirementsExperience as a Hosting Support Specialist or similar roleExperience with Linux-based servers & VirtualizationExperience with cPanel/WHM Control PanelTechnical awareness and ability to quickly understand new technologiesExperience with the WordPress/Magento stack (PHP, MySQL)For Remote Workers: Quiet working environment free of distractionsFor Remote Workers: Reliable high-speed Internet connectionBonus SkillsExperience writing Bash, Python and Ansible scriptsExperience with AWSExperience with Security & PenTestingWhy will your work be awesome?Work From Home OpportunityChance to work on cutting edge technologiesMedical InsuranceReimbursement of Certification ExamsBest learning experienceOpportunity to work in a dynamically growing international company where what you do has a direct and immediate impact.

#J-18808-Ljbffr IT & Technology