Business Process Automation Specialist

Business Process Automation Specialist Achievement Awards Group (Pty) Ltd. 2023-07-28 Southern Suburbs (Cape) Job Ref #: AAG002 Industry: Information Technology Job Type: Permanent Positions Available: 1 Join Achievement Awards Group as a Business Process Automation Specialist. Lead automation initiatives, optimize processes using Microsoft Power Platform, ensure data security, provide guidance on policies, and support teams. Enhance productivity and efficiency, create reports on metrics, and foster a Community of Practice. Ideal for detail-oriented professionals passionate about automation. Job Description Achievement Awards Group is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment.  As a Business Process Automation Specialist, you will play a crucial role in that you are accountable for proactively supporting the design, implementation and coordination of automation solutions optimizing AAGroup business processes and driving efficiency. You will lead the Business Process Automation life cycle within Achievement Awards Group, from the identification of automation opportunities to the design, development, deployment, on-going support and continuous improvement of implemented solutions. If you are a detail-oriented professional with a passion for automation, we invite you to apply for this exciting opportunity.   As a Business Process Automation Specialist, you will be accountable for: Providing clarity and guidance on business process and automation policies, processes and procedures. Analysing, evaluating, and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies. Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity. Supporting process owners, teams and peers to understand business requirements, and challenges. Lead in the development and implementation of automated workflows and business using Microsoft applications. Ensuring data security, integrity, and compliance throughout the workflow integration process. Identifying, defining and implementing measurement criteria for success and report on impact of automation initiatives. Partnering with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions. Maintaining accurate documentation of business processes, workflows and integration automation solutions. Participating in the execution all the process improvements by the organisation. Providing process automation advice across the generalist range of the role. Creating and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives. Supporting, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP). Researching new methodologies, best practices and tools and recommend enhancements to business processes, workflows and automation solutions. Providing ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training. Providing on-going support of deployed automated solutions. Continuously improving automated business processes, workflows and integration automation solutions through the use of Microsoft tools. Knowledge, skills and attributes: Demonstrated knowledge of business process automation and workflow principles. Strong knowledge of relevant legislation and related regulations. Strong knowledge of principles and procedures of business process automation and workflows. Demonstrate relevant business process and functional knowledge. Display a high level of internal and external client focus and orientation. Strong problem analysis and solution formulation skills Demonstrate the ability to exercise sound judgement on business process automation. Strong knowledge of automation technologies, such as Robotic Process Automation (RPA), workflow management systems, Business Process Management (BPM) tools, etc. Demonstrate the ability to build and sustain effective working relationships with employees at all levels in the organisation. Ability to facilitate contact between different people. Ability to explain ideas and concepts in a simplified manner. Strong interpersonal skills and ability to communicate with employees at all levels. Project management skills to manage multiple automation projects and meet deadlines. Continuous learning mindset and ability to stay updated on emerging automation trends and technologies. Strong understanding of data security, integrity and compliance standards. Job Requirements Education and training: National Senior Certificate (NQF 4). Bachelor's degree in computer science, information systems, or related field. Relevant certifications. Experience: At least 6 years' experience in a similar automation position in a related industry. Experience in Business Process Management, workflow and automation. Experience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc. Experience mentoring and coaching developers. Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business. Experience analysing metrics and producing various reports to inform business process automation and decision making through Power BI. Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder. Experience delivering and implementing innovative automation solutions that meet company needs. Experience with business process automation metrics Experience leading and delivering on projects and initiatives with specific deadlines. Skills Business process management knowledge. Sharepoint and Power Platform knowledge and application (Visio, Power Automate, Power BI, Teams, Azure, Process Advisor, AI Builder, etc.). Robotic process automation. Stakeholder engagement. Innovation. Acceptance testing. Project management. Tactical planning. Critical thinking. At Achievement Awards Group we believe in providing a rewarding work environment that values our employees' contributions and fosters growth and development. As a member of our team, you can expect: Hybrid Approach : We offer a flexible work arrangement with a hybrid solution. After the probation period, you will have the opportunity to work 2 days in the office and 3 days remotely, providing a healthy work-life balance.  Comprehensive Benefits : We offer a competitive benefits package that includes a choice of medical aid schemes, provident fund contributions, and other perks to support your overall well-being. Investment in learning and Development: We are committed to your professional growth and offer opportunities for continuous learning and development. We believe in investing in our employees' skills to foster personal and career advancement. Employee Recognition Program: Our employee recognition program, designed by experts, celebrates your achievements and contributions. We believe that recognizing and appreciating our employees' efforts is essential to a positive and motivating work environment. Diverse and Growth-Oriented Team : You will have the opportunity to work with a diverse team of professionals who embrace a growth mindset. We encourage collaboration, creativity, and continuous improvement, ensuring a stimulating and supportive work environment. Achievement Awards Group values diversity and believes in equal opportunities for all. We welcome all qualified job applicants to submit their CV online before the deadline of 31 August 2023. We are committed to a fair recruitment and selection process that complies with applicable laws governing employment equity. We review candidates from all designated groups and look forward to reviewing your application.