FIDIC CONTRACT MANAGER
تفاصيل الوظيفة
GermanSpeaking Assistance Coordinator(Insurance)OurClient is the World s leading medical assistance and claimshandling companies who process cases around the They have a uniquegateway to a comprehensive worldwide provider network, local-knowhow, assistance and cost containment for travel insurance, healthinsurance and corporateJob Type: FullTime | On-site Salary: R22 000 +Benefits (Gross per month)HeadOffice: Cape Town, SouthAfricaRequirementsFluencyin German (Written andSpoken)Bachelors Degree or Certificate of HigherEducationPreviousexperience in call/assistance centres at least in telephonecustomerservicesComputerliterateStrongcommunication skills with a focus on empathic approach, listeningskills and attention todetailsGoodteam player and to work well underpressureAbleto work in shifts includingnightsSalaryandBenefitsR22000 Gross per monthCTCMedicalAid: Discovery Health, Plan: Classic Smart, R2200, from start ofcontract (+/-7days)PensionAnnuity: 10% (on top of base salary) after 6 monthsemployment21days ofleaveParkingBonuspaid out quarterly depending onperformanceWorkinghours:shiftsResponsibilitiesHandleany inbound or outbound communication related to Thesecommunications can be with a policyholder, medical and technicalproviders, agents, customers and other companyRegisterall communications and taken actions in the systems provided by thecompany (Globo, Outlook, telephone system andothers)Registerand adjust reserves for services requested when necessary, up tothe authorised financialCoordinateadequately all logistics arrangements locally andCoordinationwith the Medical Team according to the company s escalationprocessHavea good knowledge of all products, be able to fast, and efficientlycheck policy terms and conditions required for theBeable to understand available provider networks and identifypreferred providers in different countries adequate for an ongoingBeable to identify possible fraud cases, high cost cases andinvolvement of other insurance companies and bring them to theattention of the TeamLeader/Supervisor/ManagerFollowthe customers guidelines and Service Level Agreements (SLA)according to the company regulations and GDPRBeable to respond to oral adequately and written Alert all potentialmajor complaints to ACAssistother team members, if necessary, for phone calls, e-mails and casehandling required specific languageWorkin close coordination with his/her senior colleagues (seniorcoordinator, teamleaders)Ifyou are interested, please send your applicationvia our website or Job Link! We look forward tohearing fromyou!BlackPen Recruitment is a global recruitment agency that targetsEuropean, African and American Markets with headquarters based inMalta (Europe) and Cape Town (SouthAfrica).Fluency in German (Written and Spoken) Bachelor s Degree orCertificate of Higher Education Previous experience incall/assistance centres at least in telephone customer servicesComputer literate Strong communication skills with a focus onempathic approach, listening skills and attention to details Goodteam player and to work well under pressure Able to work in shiftsincluding nights Salary and Benefits R22 000 Gross per month CTCMedical Aid: Discovery Health, Plan: Classic Smart, R2200, fromstart of contract (+/-7 days) Pension Annuity: 10% (on top of basesalary) after 6 months employment 21 days of leave Parking Bonuspaid out quarterly depending on performance Working hours: shiftsResponsibilities Handle any inbound or outbound communicationrelated to These communications can be with a policyholder, medicaland technical providers, agents, customers and other companyRegister all communications and taken actions in the systemsprovided by the company (Globo, Outlook, telephone system andothers) Register and adjust reserves for services requested whennecessary, up to the authorised financial Coordinate adequately alllogistics arrangements locally and Coordination with the MedicalTeam according to the company s escalation process Have a goodknowledge of all products, be able to fast, and efficiently checkpolicy terms and conditions required for the Be able to understandavailable provider networks and identify preferred providers indifferent countries adequate for an ongoing Be able to identifypossible fraud cases, high cost cases and involvement of otherinsurance companies and bring them to the attention of the TeamLeader/Supervisor/Manager Follow the customers guidelines andService Level Agreements (SLA) according to the company regulationsand GDPR Be able to respond to oral adequately and written Alertall potential major complaints to AC Assist other team members, ifnecessary, for phone calls, e-mails and case handling requiredspecific language Work in close coordination with his/her seniorcolleagues (senior coordinator, team leaders) If you areinterested, please send your application via our website or JobLink! We look forward to hearing from you! Black Pen Recruitment isa global recruitment agency that targets European, African andAmerican Markets with headquarters based in Malta (Europe) and CapeTown (South Africa). INT
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Similiar Jobs that might interest you
... CONTRACT ADMINISTRATOR At Eni, we are looking for a Contracts Administrator ...
UAE - Abu Dhabi
أمس
Senior Commercial Operations Manager
Weatherford... with Weatherford's contracting policy. Directs Commercial ... . Develops and delivers contract performance tracking with ...
UAE - Abu Dhabi أمس
Senior Contracts Engineer
NES Fircroft... contract administration. Develop and execute post award contract ...
UAE - Dubai أمس
... setting and delivery, contracts, capacity and resource ... , ensuring compliance with contracting policy and standards ...
UAE - Dubai أمس
Construction Manager
NES Fircroft... UAE for a short-term contract. Position: Construction Manager Location: Dubai ...
UAE - Dubai أمس
PRODUCT MANAGER - ISP
Weatherford... planning and execution. Knowledge of contracting, negotiating, and change management. Experience ...
UAE - Dubai أمس
Flange Management Inspector
NES FircroftHello, Greetings from NES Fircroft! We have an opportunity with one of our reputed client in UAE. Position: Flange ...
UAE - Dubai أمس
Audit Manager - Oilfield Services
Kuiper GroupOur client, an international oilfield services company is looking for an Audit Manager to be based in the UAE. ...
UAE - Dubai أمس
Offshore Execution Manager
NES FircroftWe have an opportunity with one of our reputed client in UAE. Position: Offshore Execution Manager Location: Dubai, ...
UAE - Dubai أمس
HSE Manager
Ably ResourcesI have an opening for the position of HSE Manager to be based rotationally in the United Arab Emirates. In this role, ...
UAE - Abu Dhabi أمس
Engineering Manager (Onshore - UAE)
Ably ResourcesEngineering Manager (Onshore - UAE) We are looking for a highly skilled Engineering Manager to join our team in the ...
الإمارات العربية المتحدة أمس
Engineering Manager
Ably ResourcesEngineering Manager (Onshore - Europe/UAE) Key Responsibilities: - Oversee all onshore/offshore engineering activities ...
الإمارات العربية المتحدة أمس
QHSE Manager - Oilfield Services
Kuiper GroupAn international oilfield services company based in the UAE is looking for a QHSE Manager. This is direct hire, non- ...
UAE - Dubai أمس
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to ...
UAE - Dubai أمس
Process Engineer - Catalysts Management
ConfidentialMinimum Requirements: You must hold a Bachelor Degree in Chemical Engineering, Process Engineering or a related ...
الإمارات العربية المتحدة أمس
Senior Civil/Structural Architect Engineer
Global Projects Services AG TAT... and completion) • Review contract project technical documentation ... for soil investigation contract • Issue the technical ...
الإمارات العربية المتحدة أمس
Hydraulic Work Over Mechanic / Frac Mechanic
PERFORMANCE ENERGY... Middle East - Duration: 24 + month contract - Rotation: 35/35 Requirements - ... team will be in contract within the next 48 ...
UAE - Dubai أمس
... . Role -Structural Inspector Location - UAE Contract- 1 YEAR Immediate Joiner and ...
UAE - Dubai أمس
... based in UAE. Yearly Renewable Contract To be based in Abu ...
UAE - Abu Dhabi أمس
