Project Associate (Client Success and Partnership)

About UsSchbang is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani.Schbang has a team of 800+ members in 6 years. Schbang is present in Bengaluru & New Delhi as well.'The Whole Shebang' is a colloquial phrase. Schbang, is a testament to the fact that the company should help the client see completeness. Having said that the company offers holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.Young Schbangers have done some exciting and award winning digital work for brands like Fevicol, Jio, Ashok Leyland, Baskin Robbins, Tata Communications, Akasa Air, Unacademy, Myntra, PayTM Money, BBLUNT, Godrej Nature's Basket, Finolex Pipes, Jet Privilege, RAW Pressery, Fevikwik, Hobby Ideas, Dr. Fixit, Philips, Baskin Robbins, Syska, NIVEA Men, Amazon, MAC Cosmetics, Nobel Hygiene, Nivea Shop India and many more brands.With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!Experience Required:3-4 years of experience into Client Servicing, Client Success, Brand Partnership and Project Management.Someone who can join us within a month.About the Role:The prospective candidate will be responsible for building and nurturing robust professional relationships with clients, gaining profound insights into their objectives and requirements. The role also entails proactively assessing client satisfaction levels and implementing strategic initiatives to enhance their overall experience. Effective communication, problem-solving, and prompt responses will be essential in maintaining strong relationships with partners, ensuring their needs are met and exceeded. Planning and aiding in implementation of integrated strategies on brands, by driving business value for them.Establishing processes/systems for cross selling client services across the companyIdentify opportunities within the teams to take up more business/ projects and work with BD to plug the gaps.Importantly, note that this role is not focused on digital marketing or social media, but is a strategic partnership and client servicing role. PRB