Healthcare Servicing Consultant

Our client based in Claremont Cape Town is looking for a Healthcare Servicing Consultant to join their team. The ideal candidate will serve as a point of contact who clients can depend on for assistance and support with their medical aid and health related products.A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE    :           PermanentSECTOR                          :           InsuranceBASIC SALARY              :           R20 000START DATE                  :           A.S.A.P / ImmediateREQUIREMENTS: National Senior Certificate or equivalentStrong client service focusExperience in a call centre or client service environmentAt least 2 years' experience in medical scheme industry is essential DUTIES: Service delivery and liaison with clients (telephonically and via email)Liaison with medical schemes to manage and resolve client's queriesOngoing support with the management of the client's health portfolio (medical scheme, loyalty programmes, Gap product and other Health products)Sales of ancillary products such as gap cover, dentistry, extended oncology.Effective coordination to ensure the timeously processing of members service transactions (amendments, cancellations, general queries, option changes, dependent registration)Retention activitiesOptimization of chronic cover (registration, formulary investigations, utilizationof benefits)Processing and activation of new broker appointmentsUpdating existing client informationFollow-up client calls where necessaryAssistance with claimsAssistance with other functions within the Administration area if and when requiredHOURS:Monday to Friday: 08:00 - 17:00Should you meet all the requirements, apply on our website at www.statusstaffing.com today.Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.