Deputy Team Lead (US Accounting)

We are one of the leading organizations that provides specialized outsourced Payroll & Accounting solutions to help businesses to grow. We are looking for a US Accounts - Deputy Team Lead to do general accounting, clients handling and team handling.This role is strictly only for US Account's - R2R experienced candidates. Job Role & Responsibilities:Client Oriented Managing portfolio of 5-10 clients as Client Engagement Manager Conducting weekly client calls to ensure client satisfaction Handling client escalations if any Nurturing client relationships and capturing further business opportunities with clients  Team Oriented  Managing total team of 8-10 members which is a combination of Bookkeepers, US Accountants and Sr. US Accountants  Managing work allocation and resource bandwidth Ensuring that team is performing with desired accuracy levels Reviewing the team's work and attending to team's queries on need basis Drafting SOPs or preparing Loom Videos for various processes Conducting one to one or common training sessions as and when needed  Management Oriented:Periodic reporting on -Team performance Client satisfaction indexResource Bandwidth Allocation Active contribution to process improvement and L & D is expectedCandidates Specification:Fluent written and verbal English communication is a must  Exposure of handling overseas clients is a must Prior experience of handling team of 2 members is necessary  Ability and willingness to handle multiple clients is necessary  Good knowledge of US Accounting process is necessarySkills and Qualifications:4 Years or more in core US Accounting process or similar domain is a must.Good working knowledge of US Accounting, taxation, Accounts Receivable and Accounts Payable processes.Shift Timings:Afternoon Shift ((1:30pm - 10pm)Working Pattern: 5 days working a week (Monday to Friday)Location: PuneMode: Work from Office, Afternoon shift, 5 days working.Relevant candidates may send their CVs to nidhi.k@finsmart.co.in indicate "Deputy Team Lead - " as your email subject. PRB