IT Technician

Y Recruit", a recruitment company that specialises in providing exceptional talent acquisition services to organisations in various industries. I am confident that I can use my experience and network to help you find the right candidates for your organisation. At "Y Recruit", we understand the critical importance of hiring the right people to drive organisational success. We have a proven track record of finding and placing qualified candidates who meet our clients' specific needs. We offer a personalised approach to recruitment. We take the time to understand our clients' unique needs, organisational culture, and long-term objectives. This allows us to tailor our recruitment strategies and identify candidates who are not only qualified but also a good fit for the company culture. We are also committed to providing exceptional service to our clients. We are always available to answer questions and provide support throughout the recruitment process. The Role You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.Ideal ProfileYou possess a Degree/Diploma in Computer Science, Engineering or related field.You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.You have excellent communication and interpersonal skills.You are a strong team player who can manage multiple stakeholdersYou are a strong networker & relationship builderYou are highly goal driven and work well in fast paced environmentsWhat's on Offer?Work within a company with a solid track record of successWork alongside & learn from best in class talentFlexible working options