Logistics Coordinator, Warehouse (Night Shift)

Time Type: Full time Minimum Requirements Grade 12 Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. Experience in planning, warehouse and transport industry. Knowledge in WMS and TMS software/apps Highly proficient in Excel and PowerPoint for data management and reporting Job Related Requirements • Experience in expediting, planning, scheduling & balancing of workload • Experience in a warehousing environment • Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources • Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring. • Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads. • Good interpersonal skills for client account management. • Very good analytical and -problem solving skills, and ability to think logically. • Be able to lead and manage a team • Comfortable presenting & communicating to all levels of management Added Advantages for this role • Warehouse experience & understanding • Expediting, Planning & Scheduling experience • Experience in healthcare and retail environment Main purpose of the role This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met. Duties and Responsibilities • Understand the customer's business • Understand the customer's customer requirements • Develop a strong, trusting relationship with clients • Deep understanding of contractual SLAs & KPIs • Adherence to HSE compliance and responsibilities • Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. • Query management • Complete daily system checks to ensure all orders are planned and executed as per customer KPI's Logistics Coordinator: • Monitor the load plan and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (picking, loading and delivery slots). • Review and analyse load plan performance with the objective of improving operations -and FMS SLA's. • Monitoring and reporting of warehouse and transport SLA's. • Measure and report on time delivery and turnaround time. • Update bookings/re-bookings in relevant systems. • Be actively involved in support change initiatives. • Job rotation amongst team members to create flexibility and personal growth. • Consistently reviewing data to identify areas of improvement to further improve the output of the operation, load plan and deliverables within the team. • Accurate booking & re-booking requests. • Order consolidation. • Query management and escalation. • Reverse logistics (back door returns & upliftments) monitoring and planning.