Director of Sales
تفاصيل الوظيفة
Company Description"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionScope and ObjectivesThe Director of Sales (DOS) ensures sales resources are deployed effectively to drive revenue through all market segments; in line with approved sales & marketing budgeted revenue. The DOS will manage their own account portfolio, whilst supporting and providing leadership to the rooms' sales team, ensuring sales plans are implemented in accordance with best practice.Essential Responsibilities & Duties Responsible for achieving rooms and corporate catering sales budgetsSupport leadership in the development of the sales & marketing plan and budget presentationResponsible for the preparation of the pre-opening administration duties, including but not exhaustive;Competitor Information on GCC, Ministry, Corporate and Wholesale rate positioningTask the team to build local building lists of Lusail MarinaCreate comprehensive induction plans for onboarding new team membersAct as a brand ambassador, representing the hotel by maintaining constant contact with stakeholders, including clients, guests, GSO's and partnersAssist in the planning and development of sales and marketing strategiesMonitor and evaluates current sales and marketing initiatives and trends within market, sharing market intelligence with commercial team to develop strategic plans across business segmentsPlan and attend trade exhibitions, collection reviews, road shows and sales trips to maximize the brand coverage of the hotel, optimizing the ROI of short, medium and long term business for both hotelsLead sales team to build an extensive network of contacts, building relationships to drive high yield business from all market segments into the hotel Switching key accounts from direct competitor sets and positioning both hotels as #1 in primary comp setsEnsure sales team activities are logged in Sales Force accurately, reviewing weekly activity report with Cluster Director of SalesAssist in setting up systems to monitor achievement of departmental goals and objectivesSupport strategic department planning and developmentAnalyse sales and marketing data from sources including Hoteligence, STR, Rate360, CVENT and consortia partners, modifying sales and marketing strategies to ensure the hotel secures fair market share within both primary and secondary comp setsOversee team onboarding, orientation and induction plansAssist in the development of new products and services, such as packages and offers to drive salesAttend weekly sales and revenue meetings, contributing to the commercial sales strategyAttend all compulsory training courses as directed by T&C division'Meet and Greet' arrival SAG guests, accurately logging Delphi accounts, contacts and activitiesManage associate performance and personal development, in line with job description, role and responsibilities, conducting probation, annual and on-going performance reviewsManage relationships across all market segments, developing brand sentiment with key stakeholdersGCC Regional Account Manager for luxury partnership agreements; ex. AMEX FHR, Virtuoso, Traveler Made, etcWork in partnership with DOR to drive distribution through local partners, reacting to market trends and consumer demandWork with operations to ensure service delivery meets required standards across partnership agreementsContribute to the formation of the annual department budget, monitor departmental performance and report rationale for all variances of actual revenues achieved versus budget and recommending and implementing appropriate actionsMaintain accurate departmental records with respect to associate training developmentObtain first-hand guest information and use it for improvements in products and servicesAct with guests in mind; establish and maintain effective relationships with guests, gaining their trust and respectMaintain effective communication within the department ensuring the CDOS/EDC are kept well informed of business activity and/or any issues/queries that have arisenWork with other departments to ensure good cross-department communicationAttend to guest comments brought to attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and manage these and courteouslyQualificationsCollege Diploma, Business School or Hotel Management degree preferred4+ years of experience in hotel/global sales environment, having a varied market mix experienceStrong organizational and communication skills and effective time managementKnowledge of the relationship between process, policy, people and performanceAdept at evaluating, plan building, scenario planning, execution, communication and management of large projects involving multiple and dependent disciplinesStrong work ethic and ability to build internal and external relationshipsProven ability to achieve objectives in a diverse and changing environmentExcellent communication and interpersonal skillsStrong analytical thinking with business acumen and management skillsAbility to lead multi-cultural business and teamSelf-motivated, resourceful and solutions oriented individualDetail oriented with a strong ability to multi-taskAdvanced knowledge in Word, Excel, PowerPoint and SharePoint-base web environmentWorking knowledge of Opera Sales & Catering (or similar)
#J-18808-Ljbffr Sales Management
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