Change Management Consultant

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Change Management Consultant

Scope of Work

• Overseeing and leading any change management projects, including the researching, implementation, and assessment from start to finish.
• Managing communications and views internally.
• Creating and conducting the coaching and training sessions, including e-learning.
• Understanding the objectives and being able to project these in the classes.
• Understanding sales initiatives and prospects, being involved in internal sales meetings.
• Ensuring project goals are met and executed by working with numerous internal resources.
• Mentoring and supporting junior team members and assigning tasks where relevant.
• Ability to acknowledge and address any client issues and resolve these with the intent of exceeding client expectation.
• Helping with and leading on any colleague engagement programs to do with internal change management.
• Identifying suitable communication strategies and building on these, reviewing the plans and delivering reports to the executives.

Required Skillsets and Experiences

• Minimum 3 years of Change Management experience and sound knowledge of change management practice.
• Comprehensive understanding of the change management methodology and its application to especially business application projects.
• Experience in Organisational Change Management covering stakeholder engagement, process analysis, communication planning and training is preferred.
• Excellent communication skills, a professional attitude and outstanding presentation.
• Excellent management consultation skills and ability to manage client relationships.

Optional Experiences

• Familiar with content management systems and documentation tools.