Process Improvement Officer

Job Summary:

Process Improvement Manager provides an objective assessment of how well a business operates and give actionable tips to refine all aspects of the business. They strive to make a business's processes easier, faster, better quality and more affordable.

Reports to: General Manager

Directly works with: Department Heads

Duties/Responsibilities:

• Manages special projects to define, measure, and improve operational processes in line with stated business goals
• Facilitates and leads cross-functional process improvement teams to deliver impactful results. Participates in the development of policies, procedures, and other documentation to support process improvements.
• Develops effective control plans, working with process owners, to ensure improvement gains are sustained on a long-term basis.
• Identifies opportunities to utilize new technologies to advance process performance.
• Serves as a change agent, systematically driving continuous improvement and change throughout the business.

Education and Experience:

• Bachelor’s degree in Engineering preferably in Industrial Engineering
• Minimum of 3 years of experience as an individual contributor in an operations related role.
• Ability to work in a fast paced and constantly changing environment.
• Preferably Six Sigma Certified.

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