SENIOR SALES SUPPORT ASSISTANT - RIYADH

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم May 8, 2024

تفاصيل الوظيفة

Job PurposeJOB PURPOSETo communicate product information provide a high level of customer service to the travel trade and to airline customers and to provide relevant reports thereby contributing to the Commercial team's delivery of set targets and annual business objectives.JOB ACCOUNTABILITIESVisit clients along with the sales team and jointly provide information on new products and answer product related queries.Ensure that the queries raised are addressed and timely feedback is given to clients and highlight any required corrective action to the sales team.Establish direct contact with key personal in all agencies and accounts handled by the sales executives and network effectively to promote and offer services of the airline.Liaise with the sales team in order to execute agreed marketing and sales strategies to capture maximum market share for the airline.Communicate information on products using agreed communication methods including information on airline frequent flyer programs to build and retain brand loyalty.Consolidate and analyze market and competitive intelligence obtained through various sources and report back to the Sales team on the findings thus enabling the relevant airline to maintain a leading competitive edge amongst competing airlines.Liaise with the relevant managers within the airline to obtain pricing approvals handle group movements fare Global Distribution System and system updates.Provide timely reports and analysis as required to support the NAP and airline business plan.Perform relevant administrative duties on an ad hoc basis.Qualifications & ExperienceMinimum of High School or equivalentBasic fares and ticketing qualification from a recognized institute or airline.Experience:3+ years preferably in an airline or travel agency.Knowledge/skills:Knowledge of fare construction and ticketing with an understanding of Computerized Reservation Systems (CRS)/MARS/Galileo/Sabre.Knowledge of MS Office packages.Must have the right to live and work in KSA.

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