Call Center Agent - Saudis Only

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم May 7, 2024

تفاصيل الوظيفة

Company Description What is in it for you: ALL Heartist benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 Your team and working environment: Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world Job Description Greeting/Attitude : The CALL CENTER AGENT will follow strictly the telephone standards established, will talk with a friendly tone of voice and will keep high level of respect and a positive attitude. Follow up : The CALL CENTER AGENT will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor. Organization : She/he will ensure that Operator Room is perfectly tidy at all times. Telephone transfers : The CALL CENTER AGENT will be attentive to all guest requests. When directing the calls accuracy is very crucial. Internal extension numbers must be known by heart. Privacy : The CALL CENTER AGENT will be attentive to respect the privacy/confidentiality of the information, or guest names available at the operator room. He/she will ensure not to transmit any guest name, or guest history information. Wake Up Calls : The CALL CENTER AGENT will ensure that any wake up call requested by a guest is performed at the exact time. She/he is responsible to ensure that the reports are collected from the Front Desk and that the discrepancy with the operator records is controlled. Guest Messages : The CALL CENTER AGENT will be attentive when they receive a message for a guest to take all the information and record them carefully. She/he will ensure that the guest has well received the message with full information. Calls Handling : The CALL CENTER AGENT is responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required. Qualifications Saudi Nationality ONLY Good English Language Experience in the same field is preferable Strong attention to detail, highly responsible, organized & reliable Strong interpersonal and problem solving abilities Ability to multi-task and work well under pressure Excellent communication skills

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

الشركة المعلنة عن الوظيفة

Confidential

تحسين فرصتك لحصول على وظيفة خذ دورة عبر الإنترنت على خدمة العملاء ابتداءً من الآن.

Customer Service Level 2 Adams Academy

107 درهم
~~1,065 درهم~~

مدة الدورة التدريبية: Upto 33 Hours

التسجيل
Managing & Improving Customer Service Process Certificate New Skills Academy

88 درهم
~~1,098 درهم~~

مدة الدورة التدريبية: Upto 8 Hours

التسجيل

انظر جميع الدورات

See All Call Jobs

Call Center Agent - Saudis Only

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

DRILLER (CAMERON) - OFFSHORE SAUDI ARABIA

Chief Engineer - Offshore Saudi Arabi

RIG SUPERINTENDENT - LAND RIG OPERATIONS - SAUDI ARABIA

Gas Storage Scientist

Gas Storage Scientist

Programs Developer

Programs Developer

Pwd Specialist

Pwd Specialist

Lead Engineer

Lead Engineer

Catalyst Development Expert

Catalyst Development Expert

Lead Operating System Analyst

Lead Operating System Analyst

Downstream Data Scientist

Downstream Data Scientist

Senior Producer - Program Portfolio

Senior Producer - Program Portfolio

الوظائف

الدورات التدريبية

الموقع

تواصل معنا

الصفحة الرئيسية المملكة العربية السعودية Call Center Agent - Saudis Only

الصفحة الرئيسية المملكة العربية السعودية Call Center Agent - Saudis Only

Call Center Agent - Saudis Only

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

Similiar Jobs that might interest you

DRILLER (CAMERON) - OFFSHORE SAUDI ARABIA

Chief Engineer - Offshore Saudi Arabi

RIG SUPERINTENDENT - LAND RIG OPERATIONS - SAUDI ARABIA

Gas Storage Scientist

Gas Storage Scientist

Programs Developer

Programs Developer

Pwd Specialist

Pwd Specialist

Lead Engineer

Lead Engineer

Catalyst Development Expert

Catalyst Development Expert

Lead Operating System Analyst

Lead Operating System Analyst

Downstream Data Scientist

Downstream Data Scientist

Senior Producer - Program Portfolio

Senior Producer - Program Portfolio

لماذا تقوم بالإبلاغ عن هذه الوظيفة؟

تنبيه الوظائف الشاغرة من ليمون fresh jobs directly from websites*

الوظائف

الدورات التدريبية

الموقع

تواصل معنا