Officer- Recovery Jobs in Abu Dhabi | First Abu Dhabi Bank

Description:

Follow up on all allocated overdue accounts and ensure resolution as per the target assigned (monthly).

Ensure that the individual targets based on both Efficiency and Productivity parameters are met on a monthly basis

Obtain detailed information about the overdue customers and the same is documented on collection system for future trails on the account.

Negotiate with the customer wherever applicable and reach out for a settlement in consultation with the Manager, Collections / Head, Collections as necessary

Ensure that the collection process is carried out within the framework of code of conduct and keeping in mind the reputation of the bank

Any other customer follow up action as required by the Bank from time to time

Job Responsibilities:

Ensure compliance with local legal and regulatory requirements and report any legal and regulatory developments which impact or may impact the collection activities / legal actions.

KYC (Know Your Customer)

AML (Anti Money Laundering)

Adherence to Collection Policies and Procedures

Adherence of Collection Targets / Budgets

Ensure compliance whilst dealing with Customers

Nil High Risk Audit observations..

Job Requirements:

Bachelor's Degree

Minimum of 3-4 years collections experience (Fresh Graduates will also be considered for front-end /low risk collection activities at a lower salary).

Excellent Communication skills

Basic banking knowledge

Strong negotiation skills

Good computer skills

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