Senior Specialist - Stakeholder Management Jobs In Dubai UAE 2023 | AECOM

Senior Specialist - Stakeholder Management Jobs In Dubai UAE 2023 | AECOM

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Description:

We are seeking a skilled support specialist to join our growing organization. You will be responsible for providing technical support to our employees by troubleshooting and resolving issues with our IT systems when they arise.

Responsibilities:

Troubleshooting and resolving IT issues in a timely manner.

Communicating with coworkers to diagnose problems.

Installing and configuring hardware and software.

Talking coworkers through the process of fixing technical issues.

Prioritizing your workload to ensure the most critical issues are resolved first.

Documenting common support procedures that coworkers can follow.

Providing support remotely when necessary.

Requirements:

Degree in computer science or information technology preferred.

Microsoft certification is advantageous.

Previous experience in a technical support role.

Experience with remote desktop applications.

Strong analytical and problem-solving skills.

Good communication skills, both written and verbal.

Excellent interpersonal skills.

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