Omnichannel Analyst Jobs in Dubai | Al Futtaim Careers
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Omnichannel Analyst Jobs in Dubai | Al Futtaim Careers
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Description:
Support the omnichannel department in customer excellence, COE by diving into data, gathering information related to process changes, validate, prepare reports with meaningful insights and recommendations, thoroughness while presenting data for touchpoints improvements. The omnichannel analyst act as the owner for the orchestration of change readiness with stakeholders.
Job Responsibilities:
a-Work with Data team within the department to determine pitfalls for improvements
b-Identify and document data requirements mandatory to support both ongoing and ad hoc analysis
c-Acts as the omnichannel focal point during the project implementation for data accuracy during any system integration and enhancement process.
Job Requirements:
a-Bachelor's degree in Information Science, Computer Science, Statistics, Engineering, Mathematics, or a related field.
b-Minimum 2 years of experience in Data Analysis and visualization (Power BI, SAP Business Intelligence reports and BI applications).
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