Service Account Manager Jobs In Dubai UAE 2023 | CAFU

Service Account Manager Jobs In Dubai UAE 2023 | CAFU

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Description:

How we got to where we are today, and the reason we will continue to thrive, is by hiring best-in-class talent and building a culture that allows people to be the truest, most authentic and unpretentious versions of themselves.

Responsibilities:

Be the first point of contact for both client and internal teams (all day-day to activities/escalations)

Attend all introduction meetings with Tier 1 and large Tier 2 accounts (AED 200K +)

Lead the wellness events for Tier 3 clients

Responsible for requesting and following up on renewal terms on quotes request

Monitor the escalations cases on Salesforce and inform Strategic Account Managers on overdue cases

Assist in collecting the required operational data for meeting decks and preparing the initial draft of the below meeting decks/reports

Requirements:

Total experience of 3 to 5 years

Relationship building with both internal and external stakeholders

Excellent verbal and written communication

Strategic and critical thinking

Commercial acumen and problem-solving

Obsessively organized and detail oriented (excellent at prioritization)

Experience working in a high-growth environment

High level of emotional resilience and empathy

Technical skills: Intermediate MS Office (Salesforce skills preferrable)

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