Guest Relations Specialist

Guest Relations specialist serves as the face of the organization, providing exceptional customer service, administrative support, and maintaining a professional and welcoming atmosphere in the front office area. Reception Duties:• Greet and welcome visitors, clients, and employees in a friendly and professional manner.• Handle the logistics, travel management, refurbishments or any support required • Manage inquiries via phone, email, and in person, providing accurate information or directing them to the appropriate person or department.2. Administrative Support:• Assist in scheduling appointments and managing calendars for executives.3. Facilities Management:• Ensure the front office area is clean, organized, and presentable at all times.• Coordinate with maintenance and housekeeping for office maintenance. 4. Security and Access Control:• Monitor and control access to the premises, ensuring security procedures are followed.• Issue visitor badges and maintain company experience centre. 5. Communication and Coordination:• Communicate effectively with internal teams to ensure smooth operations.Requirements:• Excellent communication and interpersonal skills.• Strong organizational and multitasking abilities.• Professional appearance and demeanor.Key Competencies:• Customer service-oriented approach• Adaptability and flexibility• Problem-solving skills• Attention to detail• Ability to handle a fast-paced environment PRB