UX Researcher

1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team We are a diverse and dynamic research organization, responsible for applying insights to influence design, product, and strategic business decisions. We’re passionate about crafting an outstanding research organization at Workday, known for delivering high quality, timely insights that help Workday deliver solutions that support thousands of employees around the world. Our team includes people from non-traditional research backgrounds, as well people from academia. We invite you to reach out and talk with us; we love research and researchers and genuinely celebrate the quirkiness that abounds across our diverse backgrounds - we’ve researched everything from authoritarian regimes to local food to software billions of people use every day. We’d love to add your research stories, too. Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team We are a diverse and dynamic research organization, responsible for applying insights to influence design, product, and strategic business decisions. We’re passionate about crafting an outstanding research organization at Workday, known for delivering high quality, timely insights that help Workday deliver solutions that support thousands of employees around the world. Our team includes people from non-traditional research backgrounds, as well people from academia. We invite you to reach out and talk with us; we love research and researchers and genuinely celebrate the quirkiness that abounds across our diverse backgrounds - we’ve researched everything from authoritarian regimes to local food to software billions of people use every day. We’d love to add your research stories, too. About the Role As a Senior Researcher at Workday your focus will be on both big and small initiatives as well as long and near term decisions. You will be empowered to own and craft a research roadmap for your product area, working closely with product, design, and other stakeholders to ensure research efforts are aligned with priorities. Our ideal candidate is comfortable in at least one research method and can demonstrate ability in several others. We are looking for someone who can illustrate skills connecting research insights to business and product solutions. We are looking for a researcher with a consistent record of executing research projects and delivering on high quality, impactful insights. Building and maintaining strong, purposeful relationships with design, product, engineering, and research partners is crucial. You can demonstrate experience leading complex research projects and mentoring more junior researchers. Areas of responsibility include:

• Work closely with cross-functional teams to identify research needs and opportunities.
• Define a research strategy for a single product area that includes strategic and tactical research deliverables.
• Design and implement research using appropriate methods for the project, timelines, and business needs.
• Create durable research insights that align with user-centered design principles.
• Analyze data and findings to deliver actionable insights that inform business, product and design decisions.
• Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization

About You Basic Qualifications:

• 7+ years of professional experience conducting research ideally within an enterprise environment.
• 5+ years of professional experience with evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology.
• 5+ years of experience with the product development process.
• Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers

Other Qualifications:

• Masters degree/PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or equivalent experience.
• Track record of translating research into business impact
• Effective interpersonal skills with experience presenting to diverse audiences
• A flexible and effective influencing style
• Ability to meet bold timelines.
• Self-starter and strong finisher with a positive demeanor
• Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers
• Direct experience and understanding of Financial products and services

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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Being a Great Place to Work

Are you interested in contract opportunities at Workday?

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

About Workday

At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us! Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com. #J-18808-Ljbffr