Head of Network Quality Assurance

Company: Our client is a forefront digital operator in Hong Kong, spearheading market trends and setting industry standards in the telecommunications sector. With a robust focus on innovative mobile services and enterprise solutions, they are entering a new digital era underpinned by cutting-edge 5G technology. Nature: Permanent Others: • Salary and benefits will be commensurate with experience and qualifications. (This is indicative and may vary with the level of experience.)• This role offers an opportunity to be at the forefront of the telecommunications industry during a transformative period marked by the introduction of 5G technology. Job Description • Develop and execute robust quality assurance strategies to enhance network reliability and performance. • Lead and mentor a quality assurance team, fostering professional development and high performance. • Define and implement key performance indicators to measure and improve network quality. • Apply data analytics for regular network assessments, ensuring compliance with industry standards. • Collaborate with various departments to resolve network issues and improve customer satisfaction. • Initiate and manage continuous improvement processes for network optimization. • Keep abreast of industry advancements and integrate emerging technologies into quality assurance practices. • Promote a culture of data-driven decision-making and analytics within the team. Job Requirements • A degree in Information Technology, Telecommunication Engineering, or a related field. • A minimum of 10 years' experience in the mobile network industry, with a focus on 4G/5G technologies. • Proficient in Microsoft Office, Windows, IOS, Linux, and Sun Solaris operating systems. • Familiarity with SQL, web programming, and Python. • Strong analytical and problem-solving skills, and the ability to work collaboratively. • Proven expertise in formulating and applying quality assurance strategies for network infrastructure. • Competent in managing projects and overseeing various initiatives simultaneously. • Knowledgeable in big data technologies and their application in network analytics. • Excellent communication skills in English and Cantonese, with Mandarin being an advantage. #J-18808-Ljbffr