Customer Service Adviser
تفاصيل الوظيفة
Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With 16 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. The role In a few words: Rewarding, fulfilling, challenging and fun. You'll take incoming calls using your exceptional communication skills to answer questions and address any concerns from customers to make sure they always have a positive experience. We don't use scripts because we want every interaction with our customers at Business Stream to be special to them. As such, you'll need to be a quick thinker, enjoy problem-solving, and have a strong desire to serve our customers. What you'll bring Our values define how we do things at Business Stream and help shape our company ethos and culture. We’re looking for colleagues who are:-
- Dependable - keep our promises and respond to customers’ needs promptly
- Supportive - helpful and focus on delivering solutions.
- Purposeful - committed to making a positive difference
- Knowledgeable - who become water industry experts
- Progressive - are forward-thinking and innovative.
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