Hardware Technical Writer

About Invenco by GVR Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity.  Our culture But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation. Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environment where we challenge the status quo and encourage a growth-mindset. There is a wide range of opportunities to develop your career across the globe. We understand that life is a balance, and we offer flexibility, a welcoming culture, plus the opportunity to give back to your community.  About the role Based at Invenco's headquarters on Auckland's North Shore, the Hardware Technical Writer position will be focused on creating and maintaining our Hardware product collateral and the team keeping us accurately documented. The role supports our Hardware Product and Regulatory Compliance documentation requirements and will focus on custodianship of documentation, process, and lifecycle management, and ensure the broader teams of subject matter experts and suppliers are supported. A key function of this position will be technical writing, ensure documentation quality and consistency is maintained. The core functions are, but not limited to:

• Ensuring all our Hardware Product and Regulatory compliance documentation is supported and maintained, sustainable and repeatable.
• Ensuring that we’re continually improving our documentation systems and processes, making them relevant and visible.

About you We are looking for someone with a proactive mindset, self-motivated and with outstanding time management and organizational skills. You will be excellent with communication, have a passion to learn and engage with our international teams, suppliers and vendors. You will also have the following skills/experience with:

• Hardware product Technical writing experience, in particular with user guides, install guides, technical specifications and service manuals
• Document Management systems and Frameworks
• Strong skills with Microsoft Office suite (particularly word and excel)
• Able to plan, own and self-manage tasks and release processes
• Experience with compliance documentation, FrameMaker and photoshop will be an advantage

Invenco by GVR benefits Our people are the core of Invenco by GVR and we have a range of benefits which support you as an employee. In New Zealand our key benefits include:

• Competitive and performance based pay
• Global career opportunities and development
• Enhanced leave policy paid parental leave & get your birthday off!
• Discounted medical insurance and access to EAP services
• Flexibility to balance your work-life in a way that's right for you
• Variety of Employee Resource Groups and volunteer days
• Our office is based on the North Shore – close to the motorway and 20 minutes from the best beaches in Auckland!
• We have free carparking at our Auckland office
• You can bring your dog into the office – or if you don’t have a dog can enjoy our canine visitors

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