System and Process Analyst

Position Summary:We are seeking an experienced professional to join our dynamic fintech company as System & Process Analyst. The role is responsible for creating process, procedures, protocols, and workflows in a business focused on streamlining and improving efficiency.The ideal candidate will be a certified Six Sigma Black Belt with a proven track record in optimizing existing processes and developing innovative, efficient systems to enhance organizational performance. As the leader of this critical department, you will be responsible for driving cost-effectiveness, service excellence, and continuous improvement across our operations.Job Responsibilities:System Analysis:Identify, analyze, and document existing business processes across different departments.Evaluate the efficiency and effectiveness of current processes.Requirements Gathering:Work closely with stakeholders to gather and understand business requirements.Document and communicate requirements to ensure clarity and alignment.Process Optimization:Identify opportunities for process improvement and optimization.Recommend and implement changes to enhance efficiency and effectiveness.Data Analysis:Utilize data analysis tools to assess process performance and identify areas for improvement.Analyze key performance indicators (KPIs) to measure the success of process changes.Documentation:Create and maintain comprehensive documentation of business processes, including flowcharts, standard operating procedures, and guidelines.Collaboration:Collaborate with cross-functional teams to understand their needs and challenges.Work with different departments to implement and monitor process changes.Quality Assurance:Ensure that implemented processes meet quality standards and comply with relevant regulations.Continuous Improvement:Stay informed about industry best practices and emerging trends.Propose and implement continuous improvement initiatives to enhance overall business processes.Training and Communication:Develop and deliver training materials to ensure that stakeholders understand and adhere to new or modified processes.Communicate changes effectively across the organization.Risk Management:Identify and mitigate potential risks associated with business processes.Implement controls to enhance process reliability and security.Requirements:Education:Bachelor's degree in business administration or a related field.Certification:Six Sigma Black Belt certification is mandatory.Experience:Minimum of 3-4 years of experience in process optimization, with a focus on financial technology or related industries.Skills:In-depth knowledge of Six Sigma methodologies and statistical tools.Strong project management skills with a focus on delivering results.Excellent analytical and problem-solving abilities.Effective communication and change management skills.Attributes:Detail-oriented and results-driven.Proven ability to lead and influence cross-functional teams.Adaptability to a fast-paced and dynamic work environment.

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