Business Process Consultant

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

As an Business Process Consultant for Global Sourcing, Supply Chain and Sustainability, you will be the lead business process architect on new or optimized processes supporting the end-to-end operations. You will have the responsibility to create or update processes, partnering with GTS to design and integrate the technology to support the business process. When changes in technology tools are needed, you will create the business requirements, work through design, testing, training and implementation for the needed solution. You will work in a cross-functional and cross-organizational environment (including Third-party partners) to facilitate and deliver the business solutions needed. You will be responsible to:

• Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability.
• Lead executive statuses and updates at various levels.
• Conduct, design and build business process models based on best-in-class operations.
• Identify, own, and drive resolutions to gaps in the lifecycle delivery processes.
• Lead and guide cross-functional, internal and external teams to create and deliver complex, integrated solutions to meet our business processes and requirements.
• Create and deliver training to end users.
• Develop, train and transition to production support teams after implementation and stabilization.

What we’re looking for...

You are an effective and inspirational leader, able to engage and motivate cross functional teams to deliver outstanding performance. You have the business insight and executive presence to establish credibility with executive leaders (e.g., internally, externally, and partners) and guide the growth of a team to deliver on expectations, milestones, deliverables and solutions. As a business and technical leader you are able to explain how process and technology solutions can help solve everyday business opportunities in an effective manner. You enjoy working in a dynamic environment and can balance competing demands and priorities.

You’ll need to have:

• Bachelor's degree or relevant work experience.
• Relevant work experience in a similar role
• Experience in supporting SAP tool suites (S4 HANA, Ariba, IBP, CAR, MDG)
• Experience in leading cross functional teams with understanding of how business and technical requirements interweave to create product solutions
• Knowledge of systems development life cycle within a large global enterprise environment
• Ability to manage and balance business and technical requirements
• Experience in communicating (written and spoken) highly technical, multi-faceted solutions to business partners in a simple, understandable manner
• Experience managing large-scale programs with end-to-end accountability
• Highly organized with an ability to manage competing priorities
• Demonstrated interpersonal communication, organization and project management skills
• Experience using Google G-Suite Applications and Microsoft Office Applications

Even better if you have one or more of the following:

• Master’s degree
• Successful experience with strategic solutions and/or systems integration design and solutions
• Communication, organization, and negotiation skills with the ability to successfully work multiple projects simultaneously

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. #J-18808-Ljbffr