Senior Claims Specialist, Property

Senior Claims Specialist, PropertyMelbourne, VIC / Sydney, NSWIn this role, you will be responsible for managing a portfolio of Property claims, collaborating with key stakeholders, including practice leaders, product underwriters, brokers and service providers driving value and benefit to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.DISCOVER your opportunityWhat will your essential responsibilities include?Proactively manage a portfolio of Property Claims in accordance with AXA XL's Claims-handling Principles.Using strong technical and interpersonal skills, handle the complex and challenging claims.Collaborate with Claims Manager and Practice Leaders on large and complex losses to achieve optimum outcomes for the client and AXA XL. Thoughtful and proactive claims expense management.Participant in Quality Review Process.Work with underwriters in policy review and drafting, participate in external marketing and business development activities as well as sharing 'lessons learned' and identified trends to improve risk assessment and underwriting process.Produce internal reporting in support of best practice and reserving guidelines.Effectively manage, track and report on portfolio performance.Coach and mentor less experienced colleagues whilst being a role model in best practices.You will report to Claims Manager Property, Australia.SHARE your talentWe're looking for someone who has these abilities and skills:Extensive property/energy claims or similar experience essential first party, crisis management, and loss adjustingCommunication: Excellent verbal and written communication allowing effective communication with both internal and external stakeholders. Collaborative Approach: Develop and maintain productive working relationships with insureds, brokers, claim handlers, underwriters and legal counsel. Provide guidance and seek input from others as needed to achieve the best result possible. Results Oriented: Approach tasks with urgency and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills and AXA XL claims capabilities.Client-service Oriented: Focused on value at all points in the claims experience delivering on our promise to clients.Strong ethics: Handle responsibilities with integrity and the highest standards of professionalism.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Inclusion & Diversity