Iot Service Delivery Officer

Consultants (Information & Communication Technology)Government - Local (Government & Defence)Join us as an IoT Service Delivery Officer, where you'll drive innovation, solve complex problems, and deliver exceptional solutions to our internal stakeholders.About the roleWe're seeking a new team member join our Telecommunications and Network team as the IoT Service Delivery Officer. In this role, you'll be at the forefront of deploying and maintaining these solutions, collaborating closely with customers, addressing inquiries and incidents, and partnering with technical specialists to navigate our cloud IoT environment. Additionally, you'll be our go-to problem-solver, handling complex issues and maintaining strong vendor relationships.We're looking for people who have:Experience as an ICT solution analyst.Experience supporting the operation of a LoRaWAN, or radio-based networks.Experience problem solving ICT and IoT device issues.Experience managing ICT projects.Excellent stakeholder management skills with experience managing vendors and contracts.A general understanding of the basic architecture of AWS solutions.If you're ready to make your mark in the exciting world of IoT, we want to hear from you! Take the next step in your career journey and join us as we shape the future of technology together.Be part of shaping the Gold Coast's futureThe Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locationsPersonal and professional development coursesAccess to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership4 free confidential counselling sessions a year for you or an immediate family member1 free nutritionist and financial advice session per yearWe pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.How to applyFor more information, access the position brief in our jobs portal by clicking 'Apply'. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email ****** .Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.Closing Date: Sunday 21 April 2024Report this job advert Don't provide your bank or credit card details when applying for jobs.What can I earn as a Service Delivery Officer#J-18808-Ljbffr