Customer Relationship Manager - Miranda

Be a part of Australia's largest promoter of financial inclusion with 1500+ people across the globe.

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Work type Full-time 1 Locations Australia

Categories Collections 1 Customer Relationship Manager - Miranda Apply now Job no: 494456

Work type: Full-time

Location: Sydney - Miranda

Miranda location, a short walk from stationand local shops and eateriesNo collections experience required! Supportive training and career progression - gain a Cert III and IV in Financial ServicesWhat your new job involves Manage outstanding accounts from Australia's largest institutionsMaking and receiving high volume outbound/inbound callsInvestigations to locate and establish contact with our customersBuild and establish relationships with customers with rapport and trustCreating positive outcomes by negotiating repayment solutionsProblem solving and objection handlingWhat we can offer you! 3 Salary reviews in your first 18 months + earn uncapped bonusesFlexible hybrid work environment in as early as 6 months (2 days office, 3 days WFH)Fully paid training with continued support and coaching leading to growth towards promotion opportunitiesGain a Certificate III and IV in Financial ServicesPerks and discounts through our employee benefits platformFree membership and competitive rates with our Car Share partner and Novated Leasing optionsWellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the officePurchase additional annual leaveRegular team engagement events'Dress For Your Day' from smart casual to business attireWho you are

Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? Collections experience isn't required as we provide training with continued support and coaching. The majority of our leaders once began in this same role!

Experience in a call centre, hospitality, tourism, retail, sales or similar industriesExcellent communication skills (both written and verbal)Persistence and resilience to have challenging conversationsAbility to negotiate will be highly desirableShare a passion for results and a target driven environmentA natural problem solver and solution providerBasic computer literacy skillsA desire to learn and take on feedbackMust be available to work permanent full-time, Monday - Friday 8:30AM - 5:00PMOur training facilities are located in Parramatta and Sydney CBD and will require flexibility to travel between locations for the first 4 monthsThe diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

Advertised: 10 Apr 2024 AUS Eastern Standard Time

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Does a challenge excite you? Start and grow your career with one of Australia's leading providers within the financial services industry!

Does a challenge excite you? Start and grow your career with one of Australia's leading providers within the financial services industry!

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