Patient Services Officer (Medical Receptionist) - Urgent Hiring

We are searching for an organized Patient Services Officer (Medical Receptionist) to join our productive team at GenesisCare in Western Australia.

Growing your career as a Full Time Patient Services Officer (Medical Receptionist) is an amazing opportunity to develop useful skills.

If you are strong in critical thinking, persuasion and have the right experience for the job, then apply for the position of Patient Services Officer (Medical Receptionist) at GenesisCare today!

Do your life's best work!

As GenesisCare enters another exciting growth phase here in Western Australia, we are thrilled to announce that we are now recruiting for our brand-new Oncology Clinic set to open in the beautiful Great Southern region, Albany.

This means we now have exciting opportunities for Patient Services Officers (Medical Receptionists) to join our team!

In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

We currently have full time and casual opportunities available. Please specify your preference in your application.

What you'll do: Work efficiently in a fast-paced administrative role where customer focus remains the top priority.

Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.

Adapt to and manage an environment where there is ongoing change and competing priorities.

Book and confirm patients for appointments and consultations.

Billing and Receipting at time of appointment.

Accurately process relevant paperwork including data entry.

Ensure the smooth running of the clinic.

Continuously liaise with the team to ensure efficient processes.

Manage patient records and filing of patient notes.

Who you are: Demonstrated ability to provide excellent patient care and customer service.

Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.

Proven experience to work successfully both independently and in a team environment.

Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.

Exceptional phone manner and ability to handle a high volume of patient inquiries.

High attention to detail and excellent organisational skills.

Flexible approach to work and able to adapt in a fast-paced environment.

What's in it for you: Established, close-knit team, and thriving culture.

Fast-paced, challenging role with one of the most influential healthcare providers.

Supportive environment where you can develop with excellent management.

In line with the Public Health Act 2016 (WA), all applicants for this position are required to be vaccinated for COVID-19. To be eligible for consideration for this position, all recruits must provide evidence in accordance with the Public Health Act and comply with the requirements of the Public Health Act prior to appointment.

About GenesisCare We are 5500+ highly trained healthcare professionals and support staff in Australia, U.K., Spain, and the United States, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Benefits of working as a Patient Services Officer (Medical Receptionist) in Western Australia:

? Learning opportunities

? Opportunities to grow

? Attractive package