Customer Support Representative

XMB Technology, () start-up innovators in the Australian tech scene, are hiring a Customer Support Representative. Your mission:Deliver exceptional customer service and technical supportTroubleshoot and resolve customer issues related to our products/servicesMaintain accurate records of customer interactionsCommunicate effectively, understanding customer needs and providing solutionsCollaborate with cross-functional teams to identify and address recurring issues You'll need: Outstanding communication and interpersonal skillsStrong problem-solving and analytical abilitiesProficiency in using customer support tools and ticketing systemsAbility to multitask and prioritize in a fast-paced environmentCommitment to delivering outstanding customer service If you're passionate about providing top-notch customer support and ensuring customer satisfaction, we want to hear from you. Exceptional candidates will be rewarded with competitive compensation and opportunities for professional Summary of role requirements:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon1 year of relevant work experience required for this roleWorking rights required for this role