Testing & Hypercare Manager

About the roleAs the Testing and Hypercare Manager, you'll orchestrate the development and implementation of comprehensive testing strategies, plans, and schedules. Your role encompasses leading and driving functional, regression, performance, and user acceptance testing. Additionally, you'll play a pivotal role in encouraging effective communication and collaboration between the technical and operational teams and your ability to effectively connect with cross-functional team members, process owners, and leadership will be important in ensuring the success of our transformation journey.Building and maintaining positive relationships with key collaborators, you'll ensure a clear understanding of business needs and priorities, serving as a liaison between business owners and the program team. Moreover, you'll establish and maintain standards for testing and hypercare artifacts, ensuring consistency and quality. Your expertise in risk analysis will be pivotal as you identify and assess potential risks associated with testing and hypercare processes, recommending mitigation strategies and developing vital documentation within required timeframes.What we'd love to see from you:- Previous experience in software testing and quality assurance, with a focus on leading testing teams.- Solid understanding of testing methodologies, tools, and standard processes.- Experience with hypercare or post-implementation support activities.- Excellent project management and leadership skills.- Solid understanding of agile systems of work and the ability to identify areas of improvement and inspire change.- Good understanding of SDLC principles and agile development methodologies such as Scrum, Kanban, Lean, and Continuous Delivery.Our Culture & Benefits Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. Do your best work in a flexible work environment, right down to financial assistance to set up your home officeits called Flexperience, and its designed by you and your team! Our partnership with Smiling Mind helps support the wellbeing of our team members and customers Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! Communities built around Wellness, Belonging and the Planet where you can make a meaningful contribution Access to best-in-class discounts and vouchers from leading retailers, and a lot more. We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant. MYOB are an equal opportunity employer and we champion diversity. Dont meet every single requirement of this role? Still apply! that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to Culture Add means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if youre excited about this role, or about MYOB, wed still love to hear from you!