Business Support Officer

About the Role

The Infrastructure and Equipment (I&E) portfolio perform effective services that provide a safe environment for high quality patient care, contributing to creating Australia's leading health care environment by keeping the hospital buildings and equipment in a safe and usable condition that allows for their efficient utilisation and overall effectiveness.

Reporting to the Governance and Service Improvement Specialist, this role acts in a key support and advisory position and assists in the coordination, and compliance of the governance requirements of the I&E portfolio.

Key responsibilities include:

Compliance and Document Control for the portfolioAssist in the review of procedures, work instructions and guidelines.Assist in the collection of data for accreditation and audit purposes. Track, allocate and close out recommendations and actions from internal and external reports.Track, address and allocate feedback on service reports and update with appropriate subject matter experts.Meeting coordination for the leadership group and administration activities.Track, coordinate and deliver administration activities for safety obligations and risk coordination.This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. About You

You have strong organisational skills, with the capacity to successfully manage competing priorities while maintaining attention to detail and meeting deadlines. You have good interpersonal skills, demonstrated by the ability to effectively interact with internal and external stakeholders. You can work on own initiative and without close supervision.

To be successful in this role, you will have experience with:

Microsoft Office Suite, Records Management system (ONBASE or equivalent) and database input skills.Document writing and control knowledge.Reporting, data collection, action logs and meeting minute taking.Strong knowledge of operations, compliance, and safety in a fast-paced environment.About Serco @Fiona Stanley Hospital

Serco has a dedicated team of over 600 people supporting operations at Fiona Stanley Hospital and works in close partnership with the hospital leadership, WA Health, clinicians, and staff to deliver essential non-clinical facilities management, ICT and HR managed services. Our specialist team designs, manages, and optimises the integrated services and are critical to the ongoing delivery of clinical services in Western Australia's largest and most digitally enabled public healthcare facility.

Join Us

Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures.

For more information about the role, or to have a confidential discussion, please contact ******.

Please note: all prospective applicants are required to formally submit an application and participate in our recruitment process.

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now. To learn more please visit www.serco.com/aspac

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