Fcm - Concierge Vip Travel Manager - Melbourne, Vic

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Refine searchWork typeRegionLocationBrandCategoryFCM - Concierge VIP Travel Manager - Melbourne, VIC Apply now Job no: 521041

Brand: FCM

Work type: Full time, Hybrid

Location: Victoria

Categories: Corporate & Group Travel

VIP Concierge is Flight Centre Travel Group's experiential 'high touch', premium concierge service offering delivered by highly experienced travel valets known as Concierge Advisors. Concierge is also internally referred to as our premium white glove butler service. This top tier of service is usually reserved for CEO's, Board members and perhaps a handful of other executives from the C-Suite, those who require immediate and dedicated attention.

For this top level, Concierge Advisors deal directly with the Traveller and/or their EA/PA to ensure continuity of personalised service. Discerning consumers increasingly have a greater desire for a more personal touch and bespoke service offering. Our Concierge Advisors provide our executive customers unrivalled travel advisory services through a comprehensive on-boarding process, ensuring our bespoke premium service is seamlessly delivered.

You will work in a dynamic and productive environment, with a fantastic existing client base, and enjoy excellent benefits, work conditions and above award salary. You will have extensive experience with VIP travellers and perhaps high-end retail experience - for those customers seeking a discerning travel experience, for both their personal and business requirements.

What you'll need: High touch, excellent customer service & high attention to detail Strong interpersonal skills Professional team player Positive attitude and a will to succeed Excellent business acumen Minimum 5 years' experience in a VIP environment High end Corporate experience attractive Self-ticketing an advantage What's In It For You? On target earnings of $90,000 + super Uncapped incentives Scope to tailor work-life balance with hybrid arrangements Social events such as Buzz Nights, opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers Global career advancement/travel opportunities Leadership Programs & further education, training and development Employee share scheme The opportunity to play an integral role in the growth of the business Travel discounts on flights, hotels and insurance for you, your family and friends If you love going above and beyond to delight your discerning travellers, you may be just the person for VIP Concierge Apply with FCM today! Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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