الصفحة الرئيسية البحرين Sales & Customer Relationship Executive
الصفحة الرئيسية البحرين Sales & Customer Relationship Executive
Sales & Customer Relationship Executive
تفاصيل الوظيفة
Job purpose The ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling renewals. This would be for both DMS Projects & DMS Universe. Duties and responsibilities Below are the job responsibilities for the account manager, however, the job is not solely limited to the below
- Manage a portfolio of accounts
- Develop positive relationship with clients
- Resolve conflicts and provide solutions to clients in a timely manner
- Build and nurture long-term relationships with existing clients independently, without constant guidance.
- Drive new sales for DMS business lines, focusing on Projects and Events, and handle renewals with a self-driven approach.
- Conduct face-to-face training sessions or provide product details over the phone to clients.
- Gather client feedback, analyze it, and proactively implement strategies based on the feedback, demonstrating autonomous decision-making.
- Address client concerns promptly and effectively, relying on independent problem-solving skills.
- Provide proactive analysis and generate reports to demonstrate sales performance and client satisfaction without constant supervision.
- Independently coordinate with clients to ensure timely and accurate deliverables.
- Actively engage in self-directed market research to stay updated on industry trends and competitors, demonstrating the ability to think on one's feet.
- Capability to work both independently and collaboratively within a team (Important as this job is mainly Work From Home)
- Strong sales skills with a proven track record of achieving targets.
- Excellent customer service skills, including active listening and problem-solving.
- Effective communication skills, both verbal and written.
- Exceptional relationship-building abilities to foster trust and credibility with clients.
- Results-oriented mindset with a focus on meeting deadlines and achieving objectives.
- Attention to detail and ability to handle multiple tasks simultaneously.
- Proficiency in market research techniques and data analysis.
- Bachelor’s degree or equivalent (required), preferably in Marketing or International studies
- Experience as a Sales Manager
- Customer Service Certifications (preferable)
- Customer Service, Client Managing, Hospitality: 1 year (Preferred)
- Bachelor's (Required)
- Bahrain (Required)
- Driving (Required)
- English (Required)
- Are you currently living in Bahrain? You must already live in Bahrain, otherwise will not be considered.
- Bachelor's (Required)
- Customer Service, Client Managing, Hospitality: 1 year (Preferred)
- Sales/Selling: 2 years (Required)
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This course will provide you with a comprehensive understanding of Accounting Skills through key ideas, strategies, and in-depth information. This course will teach you real-world information and expertise from industry professionals and practitioners.<br> <br> This Customer Relationship Management course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br> <br> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the Customer Relationship Management course now!<br> <br> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Relationship Management course?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Relationship Management<br> <br> Course Curriculum</strong><br> <br> <strong>Module 1: What is Customer Relationship Management?</strong> <ul> <li>CRM in Your Everyday Life</li> <li>What’s in It for Me?</li> </ul> <strong>Module 2: What CRM Is and Who It Serves</strong> <ul> <li>Different Faces of CRM</li> </ul> <strong>Customer Relationship Management Module 3: Checklist for Success</strong> <ul> <li>Evaluation Metrics</li> <li>Privacy Issues</li> </ul> <strong>Customer Relationship Management Module 4: Requirement Driven Product Selection</strong> <ul> <li>Requirement Driven Product Selection</li> <li>Determining Function</li> </ul> <strong>Customer Relationship Management Module 5: Considerations in Tool Selection</strong> <ul> <li>What’s Your Function in the Field?</li> <li>Getting Information In and Out</li> </ul> <strong>Customer Relationship Management Module 6: Strategies for Customer Retention</strong> <ul> <li>Getting More from Your Core</li> <li>Customer Scenarios</li> </ul> <strong>Customer Relationship Management Module 7: Building the Future</strong> <ul> <li>Roadblocks</li> </ul> <strong>Customer Relationship Management Module 8: Homegrown vs Application Service Provider</strong> <ul> <li>A Broad Look</li> </ul> <strong>Customer Relationship Management Module 9: The Development Team</strong> <ul> <li>Required Members</li> </ul> <strong>Customer Relationship Management Module 10: Evaluating and Reviewing Your Program</strong> <ul> <li>Customer Profiles</li> <li>Customer Life Cycles</li> <li>Reviewing CRM and </li> </ul> <strong>Certification</strong><br> <br> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Relationship Management,Customer Relationship Coordinator,Customer Relationship Manager,CRM/Direct Marketing Manager,CRM - Campaign Manager', 'eligibility' => '<br /> There is no special requirements, anyone can take this Customer Relationship Management course all you need is a smart device (smart phone, tablet, laptop or computer) with internet connection so that you can access the course from anywhere in the world.', 'school' => 'Course Line', 'keywords' => 'CRM,Customer Relationship Management,Customer Relationship, CRM – Customer Relationship Management', 'location' => 'Online', 'duration' => 'Upto 1 Hour', 'timing' => null, 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => 'CRM – Customer Relationship Management', 'boosted' => null, 'lang_code' => 'ar', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43163945', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Sales & Customer Relationship Executive', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><b> Job purpose </b></p><p> The ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling renewals. This would be for both DMS Projects & DMS Universe. </p><p></p><p></p><p><b> Duties and responsibilities </b></p><p> Below are the job responsibilities for the account manager, however, the job is not solely limited to the below </p><ul><li> Manage a portfolio of accounts </li><li> Develop positive relationship with clients </li><li> Resolve conflicts and provide solutions to clients in a timely manner </li><li> Build and nurture long-term relationships with existing clients independently, without constant guidance. </li><li> Drive new sales for DMS business lines, focusing on Projects and Events, and handle renewals with a self-driven approach. </li><li> Conduct face-to-face training sessions or provide product details over the phone to clients. </li><li> Gather client feedback, analyze it, and proactively implement strategies based on the feedback, demonstrating autonomous decision-making. </li><li> Address client concerns promptly and effectively, relying on independent problem-solving skills. </li><li> Provide proactive analysis and generate reports to demonstrate sales performance and client satisfaction without constant supervision. </li><li> Independently coordinate with clients to ensure timely and accurate deliverables. </li><li> Actively engage in self-directed market research to stay updated on industry trends and competitors, demonstrating the ability to think on one's feet. </li></ul><p><b> Skills & Competencies </b></p><ul><li> Capability to work both independently and collaboratively within a team <b>(Important as this job is mainly Work From Home)</b></li><li> Strong sales skills with a proven track record of achieving targets. </li><li> Excellent customer service skills, including active listening and problem-solving. </li><li> Effective communication skills, both verbal and written. </li><li> Exceptional relationship-building abilities to foster trust and credibility with clients. </li><li> Results-oriented mindset with a focus on meeting deadlines and achieving objectives. </li><li> Attention to detail and ability to handle multiple tasks simultaneously. </li><li> Proficiency in market research techniques and data analysis. </li></ul><p><b> Qualifications </b></p><ul><li> Bachelor’s degree or equivalent (required), preferably in Marketing or International studies </li><li> Experience as a Sales Manager </li><li> Customer Service Certifications (preferable)</li></ul><p> Job Types: Full-time, Permanent </p><p> Salary: BD 600 + Commission per month </p><p> Experience: </p><ul><li> Customer Service, Client Managing, Hospitality: 1 year (Preferred)</li></ul><p> Education: </p><ul><li> Bachelor's (Required)</li></ul><p> Location: </p><ul><li> Bahrain (Required)</li></ul><p> License: </p><ul><li> Driving (Required)</li></ul><p> Language: </p><ul><li> English (Required)</li></ul><p> Job Type: Full-time </p><p> Salary: BD600.000 per month </p><p> Application Question(s): </p><ul><li> Are you currently living in Bahrain? You must already live in Bahrain, otherwise will not be considered. </li></ul><p> Education: </p><ul><li> Bachelor's (Required)</li></ul><p> Experience: </p><ul><li> Customer Service, Client Managing, Hospitality: 1 year (Preferred)</li><li> Sales/Selling: 2 years (Required)</li></ul><p> Application Deadline: 30/11/2023</p>#J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '17', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '33355', 'company_name' => 'DMS Global', 'external_apply_url' => 'https://bh.jooble.org/external/-5080041233235710902?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_bh&extra_ars_request_id=781cbb1a310e77534adb794ba24606c5', 'external_short_url' => '5080041233235710902', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-22 03:02:41', 'published' => '2024-04-22 03:02:41', 'closed_time' => null, 'updated' => '2024-04-22 03:02:41', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '17', 'display_name' => 'Bahrain', 'name_ar' => 'البحرين', 'country_id' => '23', 'Country' => array( 'name' => 'Bahrain', 'id' => '23', 'slug' => 'bahrain', 'code' => 'BH' ) ), 'Company' => array( 'id' => '33355', 'name' => 'DMS Global', 'website' => 'http://dmsglobal.net', 'verified' => '0', 'photo' => '59f1c286-657c-4bc2-a6ce-43a90a00004d_DMS-Global.png', 'details' => '<p>With headquarters in Bahrain and UAE, DMS Global has been the region's leading business intelligence and marketing solution provider since 2000. 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الشركة المعلنة عن الوظيفة
DMS Global
With headquarters in Bahrain and UAE, DMS Global has been the region's leading business intelligence and marketing solution provider since 2000. Our business expertise is diversified across global projects tracking, events management, industry debates, digital and multimedia production, exhibition stand design and industry specific publishing. With offices in 9 countries around the world, we believe that local presence is local knowledge.
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Customer Service Management Course Line89 درهم
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CRM – Customer Relationship Management Course Line89 درهم
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