Assistant Game Lodge Manager (5* Lodge)

Key Responsibilities:Assist in implementing and monitoring lodge policies, processes, and standards to provide high-quality service to our guests.Collaborate with department teams to ensure a coordinated effort in delivering excellence in guest service.Help maintain par-stock levels for various lodge departments, including Food and Beverage and Housekeeping.Support the selection of competent employees and facilitate their continuous development.Implement and monitor systems for safety, security, and confidentiality of information.Work with the Management Team to achieve the highest standards of service quality.Manage lodge budgets, monitor expenditure, and optimize cost-saving opportunities.Ensure the upkeep and functionality of lodge spaces and facilities.Qualifications:Diploma or equivalent in Hospitality Management/Leadership (Essential)Three years of previous experience in overseeing operations of a luxury 5-Star Lodge (Essential)Proficiency in International styles of service, property management software, and financial good practices (Essential)High degree of confidentiality and protection of sensitive information (Desired)Degree or equivalent in Hospitality Management/Leadership (Desired)More than three years of experience in managing a luxury 5-Star lodge (Desired)Personal Qualities:Committed to delivering exceptional and personalized servicesAbility to work independently and make sound judgmentsExceptional integrity, fairness, and empathyEmotionally stable and calm under pressureStrong communication and teamwork skillsResilient in demanding environmentsPositive outlook and dedication to meeting guest needsBenefits:Competitive salaryLive-in accommodation within the Silvan Safari ReserveExposure to a unique and stunning natural environmentNote: Silvan Safari Lodge and Valor Hospitality Partners is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Only shortlisted candidates will be contacted for an interview.