Operations Manager (Aesthetics)

OPERATIONS MANAGER - AestheticsWEST COAST - Cape Town, Western-Cape (South Africa)START: ASAP / 01 May 2024REPORTS TO: Director / Medical DoctorHOURS & SHIFTS:Monday - Friday 08:00 am - 18:00 pmClosed on all major public holidaysPACKAGE POTENTIAL & COMPANY BENEFITS:R20,000 - R25,000 Basic Salary per month (BOE, BOQ, BOS)Treatment Commission earnedRetail Commission earnedMandatory annual leave break during Christmas & New YearsQUALIFICATIONS:Incumbent must be a qualified Skin Care & Aesthetics Professionala 2-year minimum DIPLOMA in the relevant field (Skin Care, Aesthetics, Aestheticienne, Cosmetology etc.)CIDESCO / ITEC / SAAHSP / CIBTAC / City & GuildsDermal Aesthetics qualifications - BONUSBusiness or Marketing qualification - BONUSEXPERIENCE & SKILLS:Patient and Client relations - a friendly and welcoming personalityMedical Aesthetic environment employment experience Comfortable performing aesthetic skin care services (Peels, Needling, Laser etc.)At least TWO years in a senior, managerial role in the industryComputer savvy and clued up on several systems including Social Media (FB, Instagram, LinkedIn etc.)SUMMARY OF DUTIES:Perform Aesthetic services within your scope of practiceManage the overall operations of the clinic (including patients, staff and queries)Manage social media content (create or develop where necessary)Draft Aesthetic plans in absence of doctor's assistantAssist with Stock controlTraining assistance where operationally requiredProduct screening and attend launches or promotionsAssist with patient prep where requiredAssist Drs with any treatment in absence of assistant where operationally requiredOffer in-house trainingPatient relations & retentionHandle queriesQuality assuranceFront desk duties where operationally requiredAssist with sales or product recommendation