IT Supervisor - Software Application Specialist

IT Supervisor - Software Application Specialist Reporting to the Chief Financial Officer, the IT Supervisor will provide technical expertise and support for developing, implementing, and maintaining various software applications. Key areas of success include analyzing business requirements, configuring software solutions, troubleshooting issues, and collaborating with cross-functional teams to ensure the efficient operation and optimization of IT applications. The role will work closely with the Senior IT Specialist (hardware) to ensure the network infrastructure at various office location/sites is supported and functioning properly. Key Responsibilities Application Planning, Implementation, Maintenance and Support - both strategic and hands on in nature you will provide prompt and proactive technical services including liaising with end users, leadership, consultants, IT and cross functional teams.Business Analysis - determine business requirements, translate into technical specifications and build project plans to provide tailored solutions.User Training and Documentation - document and maintain application processes and lead training for end-users.Security and Compliance - implement security measures of applications and email to ensure industry standards, data protection regulations and company policies are upheld.Quality Assurance and Testing - develop test cases and conduct thorough pre-deployment testing, including documentation of bugs.Application Integration - collaborate to lead a seamless integration of applications into existing platforms and systems.Licenses - keep software and contracts current and competitive through renegotiations and renewals.Management and Network Infrastructure/End-user Devices Support - assist the Senior IT Specialist (Hardware) with: vendor management, procurement of end user equipment, onboarding/offboarding employees, credential security, hardware planning and lifecycle, firmware and OS updates, domain and SSL certificate renewals, Disaster Recovery planning and procedures.ExperienceBachelor's degree in Computer Science, Information Technology (IT), or related field. Proven experience as an IT Applications Specialist or in a similar role proficiently and independently administering, configuring, troubleshooting, and maintaining various software applications including Yardi suite of cloud applications.Experienced with programming languages, databases, and application development frameworks. Technical administrative aptitude with Microsoft O365, Microsoft Teams Phone, Microsoft SQL, Microsoft Server Operating Systems, SharePoint, and Power BI. Experience with planning and prioritizing tasks, managing multiple projects simultaneously, and track record of meeting deadlines.Strong analytical and problem-solving skills. Comfortable understanding complex business processes and translating them to technical needs.Experience working with third party vendors and consultants.Excellent communication and interpersonal skills to effectively collaborate with technical team members, leadership and end-users. Knowledge of IT security best practices and data protection principles.Strong attention to detail and a commitment to delivering high-quality work.Team lead, supervisory, mentorship or management experience an asset. About Cressey DevelopmentCressey Development Group is an established and leading property developer in Western Canada. Over 50+ years, Cressey has evolved into a full-cycle development, construction and property management company. Cressey's portfolio includes building over 170 successful Residential and Commerical projects.Their philosophy is simple one: Superior Design. Quality Construction.Headquartered in Vancouver, Cressey employs 285 people and is one of the region's largest privately held Real Estate organizations. Their team philosophy is to hire exceptional people and nurture them to be their best. "We collaborate. Treat each other with respect. Deliver quality work. And at all times, with integrity."This role is based in Vancouver and performed primarily in office with some flexibility for remote work on occasion. Compensation $90-115K salary, based on 37 hours per week. Hours can be flexibly scheduled to meet personal and professional needs, while supporting core business hours of 9:30am - 4:00pm. Availability for some travel to sites and technical support outside regular business hours but this is not expected to be significant. Applicants must be willing to submit to a criminal record check.Interested? Please submit a resume and cover letter, with attention to Jane Hill (apply@janehillconsulting.com). Applicants will be considered through May 3rd, 2024. All qualified candidates legally eligible to work in Canada are encouraged to apply, however, Canadians and permanent residents will be given priority. We thank you for your interest, qualified candidates will be contacted. Real estate,Construction