Marketing & Communications Manager - Crowne Plaza Hotels & Resorts
تفاصيل الوظيفة
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We're growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. Your day-to-day:Executes annual marketing plan budget, in consultation with the GM, Food and Beverage leader, and DOSM. Partners with Operations, Food and beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. Manages F&B marketing calendar. Partners with property Revenue Management to verify correct offer loading to Hotel Websites, verifying that advertisement target is correctly directed to relevant consumer groups Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). Develops and executes promotions campaigns in F&B, weddings, spas, rooms, and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responding accordingly. Develops a comprehensive PR plan per quarter. Maintains a comprehensive list of local media contacts, including food critics and bloggers. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel-sponsored events, community/government relations activities, and press promotional activities. Supports pull-through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media reportManages external vendors and media agencies; works with agency partnersWhat we need from you:4-5 years bachelor's degree in Marketing, Public Relations, Business, or related major; 2-3 years experience in the sales, marketing, digital, or related professional area; hospitality marketing or digital advertising agency experience preferred. Previous marketing experience in International brands, hotels, lodging, or the travel industry preferred Experience with marketing plan development and execution Strong relationship-building skills at all levels of the organization. Ability to influence, guide, and lead executive-level colleagues. Good presentation and written communication skills Ability to use research tools and interpret marketing data to develop marketing plans and programs that generate desired business results Strong understanding of all key functional areas of business from Sales, Revenue Management, Digital Marketing, Communication, and Operations Strong project management skills Experience managing agencies Superior Microsoft Office (PowerPoint, Excel, Word) skills required Strong English (both spoken/written) is requiredWhat you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our wellbeingAt IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journeyJoin Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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