Air-con/HVAC Operations Account Manager

This role is responsible for the overall management of the Gauteng business unit with the following key performance areas:Execute Company StrategyManage existing contracts and ensure SLA compliance through a group of technical / site / service managers and administrative staffGrow the customer base by actively canvassing for new business and achieve growth targetsCustomer engagement through formal monthly meetingsManage financial performance of the regionEnsure an engaged workforceEnsure compliance with company policies and proceduresEnsure compliance with Quality Management SystemsCustomer relationship managementRequirements10+ years management experience of hard services (HVAC / Electrical) in the built environmentUnderstanding of the customer base and expectations in the built environmentQualification in Mechanical / Electrical / Mechatronic Engineering (Beneficial)Qualification in business management (Beneficial)